Yevanna Gonzalez Segura
Williams,CA
Summary
Compassionate and motivated EMT looking for an opportunity to do what I enjoy—helping people when they need it most. I have hands-on experience responding to emergency calls as a volunteer firefighter, assisting with patient care, maintaining scene safety, and working as part of a team in high-stress situations. I am also actively involved in community events and fundraisers, showing a strong commitment to serving others, and supporting the community. Dedicated to providing calm, respectful, and effective care in emergency and non-emergency situations.
Overview
7
7
years of professional experience
Work History
Volunteer Firefighter
Williams Fire Protection Authority
Williams, California
06.2024 - Current
- Respond to emergency calls and provided fire suppression services.
- Operate firefighting equipment and maintain tools for operational readiness.
- Participate in regular drills and training sessions to keep skills up-to-date.
- Interact professionally with victims, witnesses and other personnel associated with an incident.
- Respond quickly to emergency calls, providing medical aid where necessary.
- Communicate with other members of the team to coordinate activities at a scene.
- Attend community events to provide information on fire safety awareness.
- Assist in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
- Inspect and maintain firefighting gear to ensure proper functioning.
- Respond immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Communicate with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
- Lay hose lines and operate nozzles, pumps, hydrants, and fire extinguishers.
- Participate in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
- Check hoses and breathing masks after fire calls to determine proper functionality.
Part-Time Teller
U.S Bank
Williams, California
10.2022 - Current
- Process customer transactions accurately and efficiently.
- Assist customers with account inquiries and service requests.
- Balance cash drawer daily to ensure accuracy.
- Promote bank products and services to enhance customer experience.
- Maintaine compliance with banking regulations and security protocols.
- Resolve customer issues promptly to maintain satisfaction levels.
- Educate customers on digital banking tools and resources available.
- Receive and process customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balance cash drawers on a daily basis.
- Handle large volumes of currency quickly and accurately with minimal errors.
- Maintain confidentiality of all customer records and information according to company policies.
- Issue and redeem money orders, cashier checks, traveler's checks and savings bonds.
- Order checks, placed stop payment orders and conduct additional special services for customers.
- Follow up on requests from customers in a timely manner.
Sales Associate
Marshalls
Woodland, CA
12.2018 - Current
- Greet customers and provide exceptional customer service.
- Handle customer complaints in a professional manner.
- Help customers find specific products, answered questions, and offered product advice.
- Restock shelves as needed to ensure sufficient inventory levels.
- Receive and displayed product shipments on store retail shelves upon delivery.
- Maintain organized merchandise displays throughout the store.
- Process transactions efficiently at the cash register.
- Stock shelves and replenished inventory as needed.
- Train new associates on store policies and procedures.
- Perform cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answer incoming telephone calls to provide store, products and services information.
- Train new team members in cash register operation, stock procedures, and customer services.
- Arrange new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Emergency Medical Technician
Butte College
Oroville, CA05-2025
CAL FIRE Basic Firefighter
CCOE Wildland Firefighter Academy
Williams, CA03-2023
High School Diploma -
Napa Valley Adult School
Napa, CA06-2019
Skills
- Fire safety training
- Fire safety regulations
- Fire suppression techniques
- CPR certification
- Emergency response
- Customer service
- Team collaboration
- Equipment maintenance
- Time management
- Attention to detail
- Public safety awareness
- Community engagement
- Medical equipment usage
- Patient assessment
- First aid techniques
- Splinting and bandaging
- Oxygen administration
References
References available upon request.
Timeline
Volunteer Firefighter
Williams Fire Protection Authority
06.2024 - Current
Part-Time Teller
U.S Bank
10.2022 - Current
Sales Associate
Marshalls
12.2018 - Current
Emergency Medical Technician
Butte College
CAL FIRE Basic Firefighter
CCOE Wildland Firefighter Academy
High School Diploma -
Napa Valley Adult School