YEVGENIA KOROVINA

• Created a positive work environment by fostering open communication channels, addressing employee concerns promptly, and acknowledging outstanding individual contributions regularly.
• Enhanced team performance by providing regular training, coaching, and feedback to improve skill sets.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Monitored food inventory and supplies to prevent waste.
• Monitored food preparation, production, and plating for quality control.

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved overall team performance by implementing efficient management strategies and providing clear guidance.
• Maintained compliance with company policies, objectives, and communication goals.

Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.

• Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
• Provided support during audits by supplying requested documentation promptly and accurately.
• Reviewed accounting entries for data processing, and posted daily in accordance with all corporate protocols.
• Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
• Ordered money , prepared store to open by making sure every register is ready and have enough change to conduct the business .
• Served self check outs , lottery machine , payment stations .
• Taking care of front in members breaks and lunches .
• Reduced errors in financial statements with meticulous attention to detail during data entry.
• Handled day-to-day accounting processes to drive financial accuracy.
• Conducted monthly reconciliations for all bank accounts to ensure records matched statements.

• Participated in regular team meetings to stay informed about company policies, procedures, and best practices relevant to the Scan Coordinator role.
• Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
• Confirmed accurate price changes and prepared and printed daily price download for full visibility.
• Kept records of production, tracked returned goods and took down and replaced new shelf tags.
• Researched scan error sheets and not-on-file sheets promptly, corrected errors found and kept log of manual retail price changes.
• Gained and maintained knowledge of products sold within store and promptly responded to customer questions.
• Collaborated with store management to resolve pricing issues, ensuring customer satisfaction and loyalty.
• Provided excellent customer service by assisting shoppers with questions about product prices or discounts available at the time of purchase.
• Assisted in training new team members on proper scanning techniques and procedures for improved productivity.
• Maintained strong communication with vendors to address any discrepancies or issues in a timely manner.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
• Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
• Helped customers take merchandise out of store and loaded items into vehicles.
• Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.