Certified Medical Assistant with 13 years of experience across various specialties. Excellent communication skills and adept at working independently while also providing support to colleagues. Highly motivated to acquire new skills and contribute to the growth of the company, with a strong commitment to delivering high-quality patient care. Demonstrates strict adherence to protocols, standards, and workplace guidelines. Proficient in Electronic Medical Records (EMR) and experienced in phlebotomy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Phlebotomist
MDVIP
02.2022 - Current
EMR system (AthenaNet)
Assisted physicians in providing patient care, including taking vital signs, collecting specimens, and administering medications
Performed basic laboratory tests such as blood draws, urinalysis, and EKGs with precision and adherence to safety protocols
Managed inventory of medical supplies and equipment to ensure availability for daily operations
Implemented electronic health record (EHR) system resulting in improved accuracy of documentation
Administered vaccinations according to immunization schedules while maintaining accurate records
Managed medication inventory, including ordering, restocking, and monitoring expiration dates
Maintained a clean and organized clinical environment to promote infection control practices
Supported front desk operations by greeting patients, verifying insurance information, and collecting payments
Certified Medical Assistant/Front Desk Representative
South Florida ENT Associates
10.2016 - 02.2022
EMR (Allscripts)/ Scheduling Systems (IDX/Phreesia)
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
Checked patient insurance, demographic and health history to keep information current
Helped patients complete necessary medical forms and documentation
Coordinated patient scheduling, check-in, check-out and payments for billing
Organized paperwork such as charts and reports for office and patient needs
Adhered to strict HIPAA guidelines to protect patient privacy
Completed patient referrals to other medical specialists
Kept medical supplies in enough stock by monitoring levels and submitting replenishment orders before depleted
Called and faxed pharmacies to submit prescriptions and refills
Sanitized, restocked and organized exam rooms and medical equipment
Reported facility and room maintenance problems to appropriate personnel for immediate remediation
Certified Medical Assistant/Phlebotomist
IVF MD
01.2015 - 10.2016
EMR (IMS)
Assist in egg retrievals /transfer/pap smears
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
Completed proper sanitation and cleaning of equipment and work areas between patients
Stocked phlebotomy cart or carrier with appropriate supplies
Tracked collected specimens by initialing, dating and noting times of collection
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
Certified Medical Assistant
Mount Sinai Medical Centre
11.2012 - 01.2015
EMR (Epic/Athena)
Called and faxed pharmacies to submit prescriptions and refills
Updated inventory, expiration and vaccine logs to maintain current tracking documentation
Stocked phlebotomy cart or carrier with appropriate supplies
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
Medical Assistants/Front Desk Receptionist
Progressive Medical Center
09.2011 - 11.2012
EMR (SOAPWARE)
Documented vital signs and health history for patients in clinic and hospital environments
Performed clerical duties, such as word processing, data entry, answering phones and filing
Prepared patients for electrocardiograms, suture removal and dressing changes
Kept medical supplies in enough stock by monitoring levels and submitting replenishment orders before depleted
Cashier/Prep Crew Member
Chipotle Restaurant
09.2010 - 08.2011
Maintained cash drawer of $1000 or more per shift/ Greeted over 300 patients per day
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Worked closely with shift manager to solve problems and handle customer concerns
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving
Education
Associate of Science - Medical Assisting
BROWN MACKIE COLLEGE
Miami, FL
01-2011
High School Diploma -
Mayfield High School
Mayfield Heights, OH
01-2009
Skills
Specimens collection and processing
Inventory and Supply Management
Self-directed worker
Venipuncture
Patient Scheduling
EMR / EHR
Fast learner
Understanding of medical terminology
Team Leadership
Decision-Making Abilities
Training and mentoring new employees
Problem-solving skills
Credit and cash payments
Oral and written communications
Insurance confirmation
Certification
CMA - Certified Medical Assistant
RMA - Registered Medical Assistant
CPR Certified
Timeline
Certified Medical Assistant/Phlebotomist
MDVIP
02.2022 - Current
Certified Medical Assistant/Front Desk Representative
South Florida ENT Associates
10.2016 - 02.2022
Certified Medical Assistant/Phlebotomist
IVF MD
01.2015 - 10.2016
Certified Medical Assistant
Mount Sinai Medical Centre
11.2012 - 01.2015
Medical Assistants/Front Desk Receptionist
Progressive Medical Center
09.2011 - 11.2012
Cashier/Prep Crew Member
Chipotle Restaurant
09.2010 - 08.2011
Associate of Science - Medical Assisting
BROWN MACKIE COLLEGE
High School Diploma -
Mayfield High School
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