Yevheniiа Kartashov

• Supervised and trained team members, creating a positive and productive work environment.
• Conducted interviews and hired new employees to build a strong team.
• Managed daily café operations, including opening/closing procedures and staff scheduling.
• Developed and adjusted drink recipes to ensure quality and consistency.
• Created complete juice cleanse programs tailored to customer goals.
• Maintained food safety and sanitation standards in compliance with regulations.
• Managed inventory, ordering, and vendor communication.
• Built partnerships with local businesses and organized promotional events and pop-ups.
• Supported marketing efforts and customer engagement initiatives.
• Resolved customer concerns professionally to maintain high satisfaction.
• Improved workflow and organization to increase efficiency.

• Manage day-to-day café operations, including staff scheduling, shift coverage, and workflow.
• Lead, train, and motivate team members to deliver excellent customer service and maintain a positive work environment.
• Handle inventory management, ordering, and vendor communication to ensure stock levels are accurate and cost-effective.
• Oversee cash handling, daily sales reporting, and reconciliation to maintain financial accuracy.
• Monitor product quality, food safety, and cleanliness to ensure compliance with health and safety standards.
• Develop and update menu items, promotions, and seasonal offerings to drive sales and customer satisfaction.
• Resolve customer concerns quickly and professionally to maintain a welcoming experience.
• Support hiring and onboarding of new team members to strengthen overall operations.

• Oversaw daily operations of the bakery
• Ensured product quality and customer satisfaction
• Controlled inventory and supplies
• Manage the team: schedules, preparation lists for the week, and daily tasks.
• Organize the team's working process.
• Track and compile new weekly production reports, waste logs, and weekly inventory.
• Conduct interviews for new hires.
• Train new team members and delegate work.
• Meet with clients for cake tasting.

• Produce pastry goods.
• Developed dessert menus
• Create new desserts for the restaurant.
• Improve existing recipes.
• Ensured quality and presentation standards
• Trained and supervised kitchen assistants
• Maintained compliance with food safety regulations
• Produce occasion cakes, cookies, pastries, and desserts based on preorders.

• UEFA Champions League Trophy Event – 2018 – Team Lead
• Venue preparation for event opening
• Coordination of artists’ arrivals
• Time management for artists and hosts
• Coordination of photo sessions with the Trophy
• Kyiv Event International Summit – Burning Brain – 2018 – Coordinator
• Managed hostess crew during conference arrival
• Communicated with speakers for timely appearances
• Oversaw sound engineers and conference hosts
• Prepared after-party venue
• Coordinated and communicated with event artists
• Wedding & Event Coordinator
• Held concept discussions with clients
• Conducted venue research and selection
• Coordinated with vendors (flowers, decorations, sound, music, catering)
• Managed timelines during event execution

• Supervised events, conferences, and concerts at the University
• Conducted both short- and long-term planning for upcoming activities and events.
• Created budgets and presented reports to stakeholders
• Worked with decoration and food vendors
• Managed and trained a team of 10