Hi, I’m
Yevheniiа Kartashov
Tampa
Summary
Creative and dedicated professional with over 10 years of experience in management, event coordination, and hospitality. Known for delivering exceptional results through effective team leadership, innovative problem-solving, and meticulous attention to detail. Adept at managing multiple projects simultaneously, while maintaining a high level of quality and customer satisfaction. Passionate about creating memorable experiences, and driving business growth.
Overview
12
years of professional experience
1
Certification
5
years of post-secondary education
Work History
NICE Shaved IceTampa
Café Manager
11.2024 - Current
Job overview
- Manage day-to-day café operations, including staff scheduling, shift coverage, and workflow.
- Lead, train, and motivate team members to deliver excellent customer service and maintain a positive work environment.
- Handle inventory management, ordering, and vendor communication to ensure stock levels are accurate and cost-effective.
- Oversee cash handling, daily sales reporting, and reconciliation to maintain financial accuracy.
- Monitor product quality, food safety, and cleanliness to ensure compliance with health and safety standards.
- Develop and update menu items, promotions, and seasonal offerings to drive sales and customer satisfaction.
- Resolve customer concerns quickly and professionally to maintain a welcoming experience.
- Support hiring and onboarding of new team members to strengthen overall operations.
PsomiTampa
Bakery Manager
07.2022 - 11.2022
Job overview
- Oversaw daily operations of the bakery
- Ensured product quality and customer satisfaction
- Controlled inventory and supplies
- Manage the team: schedules, preparation lists for the week, and daily tasks.
- Organize the team's working process.
- Track and compile new weekly production reports, waste logs, and weekly inventory.
- Conduct interviews for new hires.
- Train new team members and delegate work.
- Meet with clients for cake tasting.
PsomiTampa
Pastry Chef
02.2022 - 06.2022
Job overview
- Produce pastry goods.
- Developed dessert menus
- Create new desserts for the restaurant.
- Improve existing recipes.
- Ensured quality and presentation standards
- Trained and supervised kitchen assistants
- Maintained compliance with food safety regulations
- Produce occasion cakes, cookies, pastries, and desserts based on preorders.
FreelanceKyiv
Event Manager / Coordinator
04.2017 - 09.2019
Job overview
- UEFA Champions League Trophy Event – 2018 – Team Lead
- Venue preparation for event opening
- Coordination of artists’ arrivals
- Time management for artists and hosts
- Coordination of photo sessions with the Trophy
- Kyiv Event International Summit – Burning Brain – 2018 – Coordinator
- Managed hostess crew during conference arrival
- Communicated with speakers for timely appearances
- Oversaw sound engineers and conference hosts
- Prepared after-party venue
- Coordinated and communicated with event artists
- Wedding & Event Coordinator
- Held concept discussions with clients
- Conducted venue research and selection
- Coordinated with vendors (flowers, decorations, sound, music, catering)
- Managed timelines during event execution
Kyiv National University of Trade and EconomicsKyiv
Head of Event and Entertainment Department
09.2013 - 05.2017
Job overview
- Supervised events, conferences, and concerts at the University
- Conducted both short- and long-term planning for upcoming activities and events.
- Created budgets and presented reports to stakeholders
- Worked with decoration and food vendors
- Managed and trained a team of 10
Education
Kyiv National University of Trade And EconomicsKyiv, Ukraine
Bachelor’s Degree from Hotel and Restaurant Management
09.2011 - 05.2015
Kyiv National University of Trade And EconomicsKyiv, Ukraine
Master’s Degree from Hotel and Restaurant Management
09.2015 - 05.2017
Skills
- Project management
- Event coordination
- Staff management
- Inventory control
- Menu development
- Cash handling
- Health compliance
- Customer relationship management
- Financial reporting
- Event coordination
- Product quality assurance
- Conflict resolution
- Problem solving
- Employee scheduling
- Hiring and training employees
- Attention to detail
- Effective communication
- Multitasking and organization
- Microsoft Office applications
- Vendor management and DocuSign
- POS system expertise
Projects
- UEFA Champions League Trophy Event
- Kyiv Event International Summit – Burning Brain
- Coordinator Multiple Weddings
Certification
- Food Handling Certification
- Harvard University: Science & Cooking Certification
Timeline
Café Manager
NICE Shaved Ice
11.2024 - Current
Bakery Manager
Psomi
07.2022 - 11.2022
Pastry Chef
Psomi
02.2022 - 06.2022
Event Manager / Coordinator
Freelance
04.2017 - 09.2019
Kyiv National University of Trade And Economics
Master’s Degree from Hotel and Restaurant Management
09.2015 - 05.2017
Head of Event and Entertainment Department
Kyiv National University of Trade and Economics
09.2013 - 05.2017
Kyiv National University of Trade And Economics
Bachelor’s Degree from Hotel and Restaurant Management
09.2011 - 05.2015
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