Yevnika Shemediuk
Kent,WA
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. A Performance history of developing strong collaborative relationships and delivering impressive results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fast Food Team Member
Chick Fill A
17440 SE 272nd St , Covington WA 98042
08.2022 - 06.2023
- Greeted customers promptly and took orders to keep flow of traffic movin
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Improved order accuracy by attentively listening to customer requests and promptly addressing any concerns or modifications.
- Maintained a clean and hygienic work environment by adhering to food safety regulations and cleaning protocols.
Translator
Maple Valley Food Bank
21415 Renton Maple Valley Rd SE Maple Valley, WA
08.2023 - 01.2024
- Translated documents from [English ] to [Ukrainian ].[Russian].
- Updated existing translations to meet contemporary trends in communication.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Replicated flow, style, and overall meaning of original texts.
- Supported legal teams by providing precise translations of contracts, agreements, and other crucial documentation.
Sales Associate
Nordstrom
3200 184th ST SW Lynnwood, WA 98037
06.2023 - 01.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Customer Service Agent
Alaska Airlines
SeaTac, WA
02.2024 - Current
- Provided exceptional customer support via phone and in person, resolving inquiries efficiently.
- Assisted in training new staff on customer service protocols and system navigation.
- Collaborated with team members to enhance service delivery and streamline processes.
Education
High School Diploma -
Auburn Mountainview High School
Auburn, WA06.2023
Skills
- Document Translation
- Customer Engagement
- Editing Skills
- Cultural Expertise
- Client Services
- Fluent in Ukrainian
- Fluent in Russian
- Legal Document Preparation
- Multitasking Capabilities
- Creative Problem Solving
- Attention to Detail
- Microsoft Access
Certification
The Seal of Biliteracy
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Customer Service Agent
Alaska Airlines
02.2024 - Current
Translator
Maple Valley Food Bank
08.2023 - 01.2024
Sales Associate
Nordstrom
06.2023 - 01.2024
Fast Food Team Member
Chick Fill A
08.2022 - 06.2023
High School Diploma -
Auburn Mountainview High School