Yevonicia Tomeka Boyd
Randallstown,MD
Overview
27
27
years of professional experience
Work History
Chief of Security
Department of Public Safety and Correctional Services
Jessup, MD
01.2005 - 01.2026
- Started as a Correctional Officer I, and was promoted on several occasions to the ranks of COII, Sergeant, Lieutenant, Captain, and Major
- Acted in the capacity of the Assistant Warden until the vacancy was filled
- Supervision of Correctional Officer Majors Coordination of Staff
- Identifying training needs
- Makes recommendations for shift transfers Review of daily post assignments
- Personnel matters, including disciplinary action recommendations Chairing promotional boards
- Conducts staff meetings
- Attends roll calls to give pertinent information
- Development and implementation of institutional security directives and policies
- Management by walking around to ensure all maintenance, sanitation, and Incarcerated Individuals issues are addressed
- Scheduled Routine Facility searches
- Development and implementation of Emergency Plans Security Manuel- Reviews and Updates
- Coordinates the use of firearms, ammunition, and other security equipment directives
- Coordinates the security and disposal of confiscated contraband is properly disposed of
- Review and approval of Serious Incidents Reports and Use of Force Reports
- Review Daily Entries and Approve the entries in the Offender Case Management System
- Review, approve or deny background checks for contractors and visitors for the inmate population
- Ensure that the fence the fence accountability of state property is conducted and accounted for annually
- Conducts investigations of inmate complaints
- Ensure that effective management and direction is provided to all subordinate personnel. This essential function encompasses a broad range of duties necessary for the proper utilization of assigned staff and financial and other resources
- Conduct COBR Interrogations
- Conduct Administrative Investigations
- Liaison for Baltimore City Police Homicide and Pre-Trial
- Organizer/Supervisor for Correctional Officers at City Watch
- Assisted City Watch staff with providing coverage for the watch center.
- Assisted Baltimore City Police Homicide Department with gathering intel from incarcerated individuals
- Conducted investigations and submitted reports regarding the outcome of the investigations
- Assisted Baltimore City Police Department Intel Unit with investigation with Baltimore City Detention Center
- Assisted Intelligence Investigated Detectives with gather information for ongoing investigations and Serious Incidents within Baltimore City Detention Center
Cosmetologist Educator
America Beauty Academy
Baltimore, MD
01.2003 - 01.2015
- Evaluate, design, and implement curriculum, testing, and teaching methodologies
- Coach cosmetology students to meet service utilizing time management methods and coaching techniques
- Make administrative and procedural decisions and judgments on sensitive, confidential issues
- Ensure safe and sanitary practices by students when practicing or demonstrating on the clinic floor
- Continually check with students for understanding of subject matter and adjust teaching methods to ensure all students are active participants
- Maintain all safety and security standards and identify and communicate potential problem issues/challenges
- Establish a network of industry professionals to understand the needs of the workplace
- Responsible for overseeing the Cosmetology Clinic on Tuesday’s, Wednesday’s, Friday’s, and Saturday’s
- Oversaw product inventory and ordering
- Provided continuous evaluation on an ongoing basis to students
- Communicated with all instructors in the program regularly
- Instruct all levels of student abilities and adjusting subject matter as required
Senior Cosmetologist/ Hair Stylist/ Owner
Tomeka’s Beauty Salon
Baltimore, MD
01.2005 - 01.2023
- Provide hair care to private clientele
- Provide customer satisfaction to clients on weekly basis
- Manage the day to day operations of the Beauty Salon
- Hire employees to rent salon stations within the salon
- Hold monthly meetings with staff at the salon
Customer Service Representative/Lead
MCI WorldCom
Hunt Valley, MD
01.1999 - 01.2003
- Handle calls in high volume call center
- Mentor new employees
- Met and exceed goals across the board
- Adhered to company policies and procedures
- Handled escalated calls from irate customers
- Updated customers account information
- Up sold on new and existing products
- Provide outstanding customer satisfaction to all callers
- Troubled shoot technical issues
Timeline
Chief of Security
Department of Public Safety and Correctional Services
01.2005 - 01.2026
Senior Cosmetologist/ Hair Stylist/ Owner
Tomeka’s Beauty Salon
01.2005 - 01.2023
Cosmetologist Educator
America Beauty Academy
01.2003 - 01.2015
Customer Service Representative/Lead
MCI WorldCom
01.1999 - 01.2003