Ye Wai Yan Oo
Arcadia,CA
Summary
Proven professional with experience at Santa Anita Mall, adept in customer service excellence and cash handling. Demonstrated ability to improve customer satisfaction and operational efficiency through effective time management and communication skills. Achieved positive feedback by prioritizing client needs and maintaining high standards of cleanliness and organization.
Overview
4
4
years of professional experience
Work History
Cashier
Santa Anita Mall
01.2024 - 08.2024
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Clinical Assistant
CLG Clinic
08.2020 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
Education
Associate of Arts - Psychology
Pasadena City College
Pasadena, CA06-2026
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service skills
- Reliability and punctuality
- Cash handling and management
- Written and verbal communication
Languages
Burmese
Native or Bilingual
English
Professional Working
Timeline
Cashier
Santa Anita Mall
01.2024 - 08.2024
Clinical Assistant
CLG Clinic
08.2020 - 10.2022
Associate of Arts - Psychology
Pasadena City College
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