High-energy SERVER skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Experienced SERVER with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Server
Petrossian Caviar Bar Bellagio Hotel and Casino
Las Vegas, NV
04.2023 - Current
Greeted guests and provided menus.
Brought wine selections to tables with appropriate glasses and poured for customers.
Stayed informed about daily specials, new menu items, promotions.
Served food and beverages to patrons and immediately remedied issues with orders.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Explained menu items, describing ingredients and cooking methods upon request.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Set up tables in between patrons to reduce wait times.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Stocked service areas with supplies during slow periods.
Cocktail Waitress
Baccarat Lounge Bellagio Hotel and Casino
Las Vegas, NV
06.2022 - 04.2023
Greeted customers and provided menus to guests.
Provided excellent customer service by anticipating guest needs and responding quickly to requests.
Greeted VIP guests upon arrival and escorted them to their tables.
Took drink orders from tables and bar area and relayed to bartenders.
Suggested cocktail choices based on customer preference, daily specials and inventory availability.
Delivered orders accurately and promptly to tables.
Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Stocked glasses, ice, garnishes, condiments, mixers. for use during service periods.
Maintained cleanliness of the bar area throughout the shift.
Trained new employees to perform duties.
Hostess Olives and Spago Resturant
Bellagio Hotel and Casino
Las Vegas, NV
04.2017 - 06.2021
Greeted guests warmly upon arrival, seating them promptly.
Verified reservations and wait times with customers.
Assisted in preparing the restaurant for opening and closing shifts
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Provided menus to customers and answered questions regarding menu items.
Accurately recorded customer information into reservation system.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Assisted servers in bussing tables when needed during busy periods.
Air Hostess
Emirates Airlines
Dubai, UAE
07.2007 - 08.2015
Greeted passengers and provided assistance with boarding and disembarking the aircraft.
Demonstrated safety procedures including use of emergency equipment, evacuation slides, oxygen masks and seat belts to passengers.
Conducted pre-flight briefings to ensure passenger comfort and safety during flight.
Responded promptly and efficiently to customer inquiries and complaints regarding flights, seating arrangements, meal services.
Assisted passengers with special needs such as elderly or disabled persons in their movement around the cabin area.
Served meals, snacks, beverages and other items requested by customers according to established company policies.
Stocked beverage carts with drinks and snacks prior to departure.
Monitored the cabin environment throughout the flight for potential hazards or irregularities.
Kept cabin neat, clean and professional in appearance.
Director of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade HeadquartersDirector of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade Headquarters