Summary
Overview
Work History
Education
Languages
OVERSEAS EXPERIENCE
VOLUNTEER EXPERIENCE
Timeline
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Yewon Kang

Yewon Kang

Orlando

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and warm-hearted.

Overview

4
4
years of professional experience

Work History

PRESTIGE English Academy

Tutor
03.2022 - 02.2026
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.

CHANEL

Customer Service Staff
01.2024 - 08.2024
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

EDIYA COFFEE

Barista
02.2022 - 08.2023
  • Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
  • Trained new employees on proper procedures, equipment usage, and company policies to ensure smooth integration into the team.

Education

Chonnam National University
Gwangju, Republic Of Korea

Languages

Korean
Native or Bilingual
English
Full Professional

OVERSEAS EXPERIENCE

The University of Central Florida, Orlando , FL, United Sates

  • Studied intercultural communication
  • Researched introduction of communication

VOLUNTEER EXPERIENCE

Buddy Program , Gwangju, Republic of Korea

  • Offered personalized support to exchange students, helping them navigate language and social challenges for better adjustment.
  • Organized cultural activities and events to help exchange students better understand local customs and build connection with peers.

Timeline

CHANEL

Customer Service Staff
01.2024 - 08.2024

PRESTIGE English Academy

Tutor
03.2022 - 02.2026

EDIYA COFFEE

Barista
02.2022 - 08.2023

Chonnam National University

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Yewon Kang