Julianne P. Brand
New York
Summary
Experienced professional seeking a full time position to learn new skills, enhance existing ones, and foster growth. Utilize strong communication skills to deliver exceptional customer service. Possess problem solving abilities and organizational skills. Quick learning and critical thinking skills have been key to success, Childcare experience providing guidance and support.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Daycare Worker
B&J daycare
New York
06.2025 - 10.2025
- Supervised daily activities and ensured a safe environment for children.
- Planned and implemented educational programs to enhance child development.
- Communicated effectively with parents regarding children's progress and concerns.
Mobile Expert
T Mobile
08.2023 - 06.2024
- Offered specialized support to customers regarding mobile devices, plans, and services.
- Consistently achieved high customer satisfaction scores through excellent service and problem-solving skills.
- Demonstrated strong sales performance, consistently meeting or exceeding sales goals.
Internship
American Museum of Natural History
08.2022 - 06.2023
- Involved in examination of fish populations.
- Completed day to day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
High School Summer Internship
Brooklyn District Attorney
06.2022 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Orthodontic Assistant Fall Internship
Orthodontist Office of Dr. Sophia Scantlebury
08.2021 - 11.2021
- Assisted the practice in all facets of operations including customer service.
- Assisted in patient care during orthodontic procedures and consultations.
- Prepared treatment rooms and sterilized dental instruments for daily use.
Tech Manager
MarketSource
06.2021 - 08.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Cashier/Barista
Juice Press
05.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Took on additional shifts to support operational demands.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
Education
Utica University
New York, New York 09.2025 - 04.2026
High school diploma -
Pace High School
Skills
- Quick Learner
- Team player
- Customer Service
- Problem Solver
- Time management
- Effective communication
- Team collaboration
- Cleaning and sanitizing
- Child assessment
- Social development
- Special needs experience
- Health and safety regulations
- Safety and supervision
- Early childhood development
- Social and academic development
- Customer service
- Conflict resolution
- Communication skills
- Data analysis
- Data organization
- Management
References
Available upon request.
Languages
- Spanish
- English
Education Experience
- Pace High School, High school diploma, 2021-06-01, 2021-08-31, Customer Service
- Cashier and Food Preparation, Juice Press, 2022-07-01, 2022-08-31, High School Summer Internship, Brooklyn District Attorney, 2022-09-01, 2022-12-31, Orthodontic Assistant Fall Internship, Orthodontist Office of Dr. Sophia Scantlebury, 2022-06-01, 2022-09-30, Internship, American Museum of Natural History, 2023-08-01, 2024-06-30, Mobile Expert, T Mobile, 2023-08-01, 2024-06-30
Summary Of Experience
Utilized my communication and interpersonal skills in all settings to provide excellent customer service, while utilizing my problem solving and organizational skills to assist in whatever capacity I was needed. My ability to learn and think quickly, were critical and instrumental to my success. I did a lot of management learning. I've helped with new hires such as directing them and making sure they are as comfortable as possible so that everything runs smoothly.
Timeline
Utica University
09.2025 - 04.2026
Daycare Worker
B&J daycare
06.2025 - 10.2025
Mobile Expert
T Mobile
08.2023 - 06.2024
Internship
American Museum of Natural History
08.2022 - 06.2023
High School Summer Internship
Brooklyn District Attorney
06.2022 - 08.2022
Orthodontic Assistant Fall Internship
Orthodontist Office of Dr. Sophia Scantlebury
08.2021 - 11.2021
Tech Manager
MarketSource
06.2021 - 08.2021
Cashier/Barista
Juice Press
05.2020 - 05.2021
High school diploma -
Pace High School