Yeysa Grant
Testing Administrator
The Bronx,NY
Summary
I am a qualified customer service professional with four years of experience in providing direct customer service and coordinating best practices for client satisfaction. My diverse employment experiences have allowed me to strengthen and develop skills centered around collaborating with others, prioritizing assignments/projects, delegating tasks efficiently, and multi-tasking.
Overview
5
5
years of professional experience
Work History
Mentor
Imentor
09.2020 - Current
- Enhanced mentee performance by providing personalized guidance and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
Testing Administrator
New View Test Centers
05.2021 - 12.2023
- Enhanced testing efficiency by implementing streamlined processes and procedures.
- Ensured accurate test administration by closely adhering to standardized guidelines and protocols.
- Managed confidential student information, maintaining strict adherence to data privacy regulations.
- Improved overall testing experience for students with the use of appropriate accommodations and modifications as needed.
- Worked with multiples such as : Pearson vue, PSI, Meazure Learning site , and Kryterion.
Elmentary School Teacher
Junior Achievement Of New York
11.2018 - 11.2018
- Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
Education
Bachelor of Science - Health Administration
Berkeley College
New York, NY05.2027
High School Diploma -
Bronx High School For Law And Community Services
500 East Fordham Road 06.2022
Skills
- Skill Development
- Direct Supervision
- Academic Advisement
- Client Scheduling
- Customer Support
- Time Management
- Team Building
- Organization
- Multitasking
Timeline
Testing Administrator
New View Test Centers
05.2021 - 12.2023
Mentor
Imentor
09.2020 - Current
Elmentary School Teacher
Junior Achievement Of New York
11.2018 - 11.2018
Bachelor of Science - Health Administration
Berkeley College
High School Diploma -
Bronx High School For Law And Community Services
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