Motivated and dependable professional with experience in customer service, team leadership, and operations management across diverse industries. Skilled in staff coordination, process improvement, and safety enforcement, with a proven ability to deliver measurable results such as cost savings, efficiency gains, and customer satisfaction. Adept at handling high-pressure environments, resolving conflicts, and maintaining compliance with policies and procedures. Bilingual in English and Spanish, bringing strong communication skills and the ability to connect with a wide range of clients and colleagues.