Sara Jones
West Allis
Summary
A compassionate and well experienced animal lover and handler which experience in all forms of animal care, training, and restraint. Adept in maintaining and making good relationships with customers and animals alike, works well under pressure and has a keen eye for detail, even while multi-tasking.
Overview
2
2
years of professional experience
Work History
Dog Handler/trainer
Bay View Bark
05.2024 - Current
- Implemented positive reinforcement techniques to encourage desired behaviors in dogs.
- Developed positive relationships with clients by providing friendly customer service and knowledgeable advice.
- Conducted daily health checks to ensure dogs' wellbeing and identify any signs of illness or injury.
- Cleaned kennels on a regular basis to ensure sanitary living conditions for all dogs in the facility.
- Cared for pets during owners' absences.
- Ensured safe and secure handling of all dogs while in the facility.
- Administered prescribed medications to animals.
- Exercised knowledge in animal restraint and first aid
- Observed and assessed dog behavior in and out of group to ensure safety of other animals and handlers
- De-escalated animals during moments of tension
- Conducted behavioral assessments on new daycare dogs, talked to owners about results
Manager
Burger King
12.2023 - 06.2024
- Evaluated individual and team business performance and identified opportunities for improvement.
- Analyzed market trends and competitor activity to inform business strategy.
- Trained employees on additional job positions to maintain coverage of roles.
- Implemented quality control measures to uphold company standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Strengthened customer retention by offering discount options.
- Identified opportunities for upselling additional products or services based on customer needs.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High School Diploma -
West Allis Central Highschool
06-2023
Skills
- Play session facilitation
- Pet interaction
- Animal observation
- Slip lead experience
- Animal welfare
- Time management
- Supply maintenance and inventory
- Dog training
- Cash handling
- Medication administration
- animal restraint
- Multi-tasking
- Working on high stress or loud environments
- Animal first aid and CPR
Timeline
Dog Handler/trainer
Bay View Bark
05.2024 - Current
Manager
Burger King
12.2023 - 06.2024
High School Diploma -
West Allis Central Highschool
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