Yhonny R Zambrano
Miami,FL
Summary
Committed Fiber Optic Technician with in-depth knowledge of electronic components and computer operating systems. Conducts premises cabling and offers underwater and underground cabling services when needed. Provides excellent customer service by building relationships, addressing customer concerns and offering timely and quality assistance.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Fiber Optic Installer
Hotwire Communications
Miami, FL
10.2022 - Current
- Documented installation records in a timely manner.
- Completed line work at heights using bucket trucks and underground using access points.
- Ensured that safety standards were met during installation processes.
- Identified issues with existing cable plants using OTDRs.
- Installed, set up and repaired devices and system components.
- Conducted fusion splicing of single-mode and multi-mode fibers.
- Organized and coordinated resources required for successful completion of jobs.
- Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects.
- Communicated with customers to access work areas and explain work.
Access Control and CCTV Installer
JWF Business Corp
Miami, FL
01.2021 - 09.2022
- Installed, programmed and tested CCTV systems in various locations.
- Provided training to end-users on how to use the access control systems properly.
- Monitored CCTV feeds to ensure proper functioning of cameras and recording equipment.
- Set up IP networks for remote viewing of CCTV footage over the internet.
- Provided technical support remotely via phone or email when necessary.
- Programmed access control software to manage user credentials and permissions.
- Troubleshot and resolved any technical issues encountered with existing or newly installed systems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with others to discuss new opportunities.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Delivered products to customer locations on time.
Education
Associate of Applied Science - Computer Installation And Repair Technology
IUTV Tecnologic
Caracas-Venezuela07-2015
Skills
- Equipment Calibration
- Fault Isolation
- Cable Management
- Deadline Management
- Customer Support
- WiFi Setup
- System Repair
- Equipment Installation
- Configuring Equipment
- Educating Customers
- Diagnosing Issues
Languages
Spanish
Full Professional
English
Elementary
Timeline
Fiber Optic Installer
Hotwire Communications
10.2022 - Current
Access Control and CCTV Installer
JWF Business Corp
01.2021 - 09.2022
Associate of Applied Science - Computer Installation And Repair Technology
IUTV Tecnologic
Similar Profiles
Aiyana JamesAiyana James
Workforce Management Coordinator at Hotwire CommunicationsWorkforce Management Coordinator at Hotwire Communications
Uralisa MillsUralisa Mills
Product Manager at Hotwire CommunicationsProduct Manager at Hotwire Communications
Darius NgoyoDarius Ngoyo
Field Service Technician at Hotwire CommunicationsField Service Technician at Hotwire Communications
Jorge MarinJorge Marin
Access Network Engineer at Hotwire CommunicationsAccess Network Engineer at Hotwire Communications
Sanders Jean-PhilippeSanders Jean-Philippe
Pharmacy Technician at Walgreens Pharmacy Care CenterPharmacy Technician at Walgreens Pharmacy Care Center