Summary
Overview
Work History
Education
Skills
Timeline
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Yi-mei Ang

Kalamazoo,MI

Summary

I am an enthusiastic student worker currently in my senior year pursuing a bachelors in finance, eager to learn and contribute to team success through hard work, attention to detail and excellent organizational skills. I am ready to help teams achieve company goals by being motivated to excel and grow in various fields in the business industry other than finance in addition to using my abilities from past experience in different fields.

Overview

2
2
years of professional experience

Work History

Event Production Intern

Association For Behavioral Analysis International
Portage, MI
04.2022 - Current
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Maintained energy and enthusiasm in fast-paced environment and proved successful working within tight deadlines and fast-paced atmosphere.

Student Worker

Western Michigan University
Kalamazoo, MI
01.2021 - Current
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Greeted customers and guests warmly and offered immediate assistance.

Internship Student

Western Michigan University
Kalamazoo, MI
10.2020 - 01.2021
  • Assisted faculty and staff by drafting e-mails, creating group chats and spreadsheets and organize document outlines for the orientation for international students.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Interacted with prospective students by phone, email, and virtual meetings online to provide information.
  • Prepared meeting materials and took clear notes to further help international students in need of guidance.
  • Collaborated in professional team to brainstorm games, ice-breakers, and activities for virtual orientation to encourage friendships between students.

Fashion Coordinator

Topshop Topman
Petaling Jaya, Kuala Lumpur
10.2019 - 12.2019
  • Coordinated outfits for customers and shared fashion insights on trends and designs to beter help customers choose their purchases.
  • Worked on sales floor before, during and after store hours and modeled customer service behaviors for staff.
  • Participated in market product walk-throughs to gain understanding of season product assortment.
  • Performed trend forecasting and market research to predict future opportunities, sales, risks and consumer behavior.
  • Got the opportunity to work with visual managers of the company, expanding my experience in coming up with creative looks for the store floor.


Waitress

Thai Hou Sek
Petaling Jaya, Kuala Lumpur
11.2016 - 12.2016
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Education

BBA - Finance

Western Michigan University
Kalamazoo, MI
12.2022

American Degree Transfer Program - Business

Taylor's University Lakeside Campus
Malaysia
12.2019

Skills

  • Customer Contact & Service
  • Inquiry Response
  • Administrative Support
  • Event Organization, Coordination
  • Conference and Convention Planning
  • Team Development & Conflict Resolution
  • Microsoft Proficiency (Excel, Word, Powerpoint, Access & Outlook)
  • Scheduling, Planning, Filing, Data Entry, Spreadsheets, Sorting, & Labeling
  • Bilingual Communication (English, Mandarin, Malay Language)
  • Social Media Content Creation

Timeline

Event Production Intern

Association For Behavioral Analysis International
04.2022 - Current

Student Worker

Western Michigan University
01.2021 - Current

Internship Student

Western Michigan University
10.2020 - 01.2021

Fashion Coordinator

Topshop Topman
10.2019 - 12.2019

Waitress

Thai Hou Sek
11.2016 - 12.2016

BBA - Finance

Western Michigan University

American Degree Transfer Program - Business

Taylor's University Lakeside Campus

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Yi-mei Ang