Yia Di Luca

• Supported classroom activities and helped create an inclusive environment for children
• Assisted in the supervision and care of children in the classroom.• Maintained communication with parents and staff to ensure the well-being of children.• Coordinated educational and recreational activities.

• Assisted customers with event meal plans.

• Received phone calls and handled customer inquiries.

• Coordinated order service and event organization.

• Conducted telephone collections from clients based on delinquency segments (30,60,90,120 days)
• Reclassified clients for collections management according to portfolio size stages (High, Medium, Low)
• Tracked down uncontactable clients, negotiated payment agreements and debt settlements
• Verified payments and entered them into the accounting system
• Summer Internship