Summary
Overview
Work History
Education
Skills
Timeline
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Yiasha Allen

Yiasha Allen

Metairie,LA

Summary

Dynamic Game Tester with a proven track record at PlayTest pro, enhancing user satisfaction through meticulous test reporting and critical thinking. Adept at optimizing game performance and ensuring cross-platform compatibility, while demonstrating strong teamwork and problem-solving skills. Committed to delivering high-quality results in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Game Tester

Playtest Pro
03.2025 - Current
  • Improved overall user satisfaction by providing valuable feedback on gameplay mechanics, controls, and interface design.
  • Optimized game performance by conducting thorough regression tests after each update or bug fix.
  • Ensured compatibility across multiple platforms by testing games on various devices, operating systems, and configurations.
  • Suggested tools and Software for automating tests not requiring human interaction.

Game Tester

Benjamin
03.2025 - Current
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Expedited issue resolution by reproducing reported bugs for developers'' reference using screen capture tools and clear descriptions of steps taken prior to encountering the problem.
  • Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity, and other metrics.
  • Investigated malfunctions of in-game products, tracking issues to discover root causes and possible corrective measures.

Delivery Driver

Shipt
01.2025 - Current
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Delivery Driver

DoorDash
01.2025 - Current
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

Lead Care Manager

Sunrise Senior Assisted Living
02.2023 - Current
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Arranged transportation and documented details of discharge transition plans.
  • Demonstrated strong leadership skills through effective decision-making abilities that consistently led to successful outcomes for both residents and employees alike.
  • Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
  • Kept team in compliance with government care management standards.
  • Established trust among families of residents by maintaining open lines of communication regarding changes in health status or treatment plans.

Delivery Driver

Uber Eats
01.2025 - 04.2025

Delivered food in a timely manner

Kept open communication with customers and team.

  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Crew Member

Sonic
08.2020 - 02.2023
  • Optimized resource allocation by conducting regular assessments of staffing levels, equipment availability, and budgetary constraints.
  • Improved staff efficiency by providing thorough training and continuous support in daily tasks and responsibilities.
  • Promoted a safe living environment through regular safety checks, maintenance requests, and incident reporting.
  • Established quality and efficiency guidelines for all healthcare staff.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Babysitter

Family Business
05.2012 - 08.2018
  • Tested third-party digital art assets according to established standards and specified business goals.
  • Provided game localization testing through fluency in Language.
  • Provided feedback for online gaming performance, measuring qualitative impacts of factors such as latency, download speeds and other network considerations.
  • Collaborated with team members to test multi-player content during quality assurance tasks.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.

Education

High School Diploma -

Riverdale High School
Jefferson
05.2021

Skills

  • Test reporting
  • Test case design
  • End-to-end testing
  • Functional testing
  • Community relations
  • Training proficiency
  • Resource utilization
  • Clinical documentation
  • Vital sign monitoring
  • ADL support
  • Healthcare
  • Patient & family support
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Route management
  • Patience and empathy
  • Strong work ethic
  • Following directions
  • Critical thinking
  • Flexible scheduling
  • Child supervision
  • Conflict resolution
  • Toddler care experience

Timeline

Game Tester

Playtest Pro
03.2025 - Current

Game Tester

Benjamin
03.2025 - Current

Delivery Driver

Shipt
01.2025 - Current

Delivery Driver

DoorDash
01.2025 - Current

Delivery Driver

Uber Eats
01.2025 - 04.2025

Lead Care Manager

Sunrise Senior Assisted Living
02.2023 - Current

Crew Member

Sonic
08.2020 - 02.2023

Babysitter

Family Business
05.2012 - 08.2018

High School Diploma -

Riverdale High School