Dynamic Game Tester with a proven track record at PlayTest pro, enhancing user satisfaction through meticulous test reporting and critical thinking. Adept at optimizing game performance and ensuring cross-platform compatibility, while demonstrating strong teamwork and problem-solving skills. Committed to delivering high-quality results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Game Tester
Playtest Pro
03.2025 - Current
Improved overall user satisfaction by providing valuable feedback on gameplay mechanics, controls, and interface design.
Optimized game performance by conducting thorough regression tests after each update or bug fix.
Ensured compatibility across multiple platforms by testing games on various devices, operating systems, and configurations.
Suggested tools and Software for automating tests not requiring human interaction.
Game Tester
Benjamin
03.2025 - Current
Loaded truck and properly secured items to prevent damage for deliveries.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Expedited issue resolution by reproducing reported bugs for developers'' reference using screen capture tools and clear descriptions of steps taken prior to encountering the problem.
Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity, and other metrics.
Investigated malfunctions of in-game products, tracking issues to discover root causes and possible corrective measures.
Delivery Driver
Shipt
01.2025 - Current
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Delivery Driver
DoorDash
01.2025 - Current
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Lead Care Manager
Sunrise Senior Assisted Living
02.2023 - Current
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Worked with providers to define quality metrics and outcome reporting process.
Arranged transportation and documented details of discharge transition plans.
Demonstrated strong leadership skills through effective decision-making abilities that consistently led to successful outcomes for both residents and employees alike.
Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
Kept team in compliance with government care management standards.
Established trust among families of residents by maintaining open lines of communication regarding changes in health status or treatment plans.
Delivery Driver
Uber Eats
01.2025 - 04.2025
Delivered food in a timely manner
Kept open communication with customers and team.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Crew Member
Sonic
08.2020 - 02.2023
Optimized resource allocation by conducting regular assessments of staffing levels, equipment availability, and budgetary constraints.
Improved staff efficiency by providing thorough training and continuous support in daily tasks and responsibilities.
Promoted a safe living environment through regular safety checks, maintenance requests, and incident reporting.
Established quality and efficiency guidelines for all healthcare staff.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Babysitter
Family Business
05.2012 - 08.2018
Tested third-party digital art assets according to established standards and specified business goals.
Provided game localization testing through fluency in Language.
Provided feedback for online gaming performance, measuring qualitative impacts of factors such as latency, download speeds and other network considerations.
Collaborated with team members to test multi-player content during quality assurance tasks.
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Alberta Container Rental and Sales Manager at Pro-Formance Intermodal / PRO-BOXAlberta Container Rental and Sales Manager at Pro-Formance Intermodal / PRO-BOX