YIBING MICHAEL CAO
Somerset
Summary
Results-driven business operations leader with 14+ years of experience managing U.S. subsidiary operations for a global Chinese manufacturing company. Proven track record serving as the primary liaison between China-based headquarters and U.S. operations, overseeing expatriate relocation, visa/immigration compliance, and cross-cultural team coordination. Expertise in office administration, budget management ($1.24M annual spend), and import/export logistics. Bilingual in English and Chinese (native), with deep understanding of both U.S. and Chinese business cultures.
Overview
15
15
years of professional experience
Work History
Business Office Manager
Doesen USA Inc
Piscataway, NJ
12.2022 - Current
- Support many people of Doesen travel to USA as visa processing and living.
- Manage end-to-end visa processing and immigration compliance for international employee traveling between China and USA.
- Coordinate relocation logistics including housing, transportation and setting-in support for expatriate staff.
- Ensure full compliance with U.S. immigration regulations and maintain documentation for all international travelers.
- Lead and mentor a team of 5 administrative professionals overseeing daily operations, performance management, and professional development.
- Serve as the primary liaison between China-based headquarters and U.S. operations, translating corporate directives into actionable local plans and reporting U.S. performance metrics back to HQ.
- Delegate responsibilities across travel coordination, recruitment support, accounts payable/receivable, and office inventory management.
- Foster a collaborative team culture and ensure timely execution of all administrative functions.
- I managed 5 team members, 30 venders and over 50 customers
- 5 international travelers supported annually.
- Manage $1.24M annual spend including $500K payroll, $210K office expenses, and $530K in legal service fees through QuickBooks Online and Excel-based financial tracking.
- Delivered 12% reduction in office expenses in 2025 through strategic vendor negotiations and process optimization.
- Ensure full FDA/USDA import compliance for all shipments, maintaining zero compliance violations and avoiding costly delays.
- Serve as primary liaison to global headquarters, coordinating operational reporting, budget requirements, and strategic initiatives.
- Oversee daily office administration, accounts payable/receivable, and cross-departmental coordination for U.S. operations.
Office Manager
Gentle Care Home Care Services
Piscataway, NJ
12.2021 - 12.2022
- Managed daily office operations including scheduling, billing, records management, and administrative support for clinical staff.
- Coordinated payroll processing and maintained compliance with healthcare regulations and documentation standards.
- Implemented organizational systems that improved workflow efficiency and reduced administrative processing time.
Warehouse Manager
Wells International LLC
Marlboro, NJ
05.2020 - 12.2021
- Directed warehouse operations including receiving, inventory control, order fulfillment, and shipping logistics.
- Supervised warehouse staff, managed scheduling, and enforced safety and quality control protocols.
- Optimized inventory layouts and workflows to improve picking efficiency and reduce order processing time.
Warehouse Supervisor
Thunder Group New York Inc
Edison, NJ
04.2011 - 05.2020
- Supervised warehouse operations for restaurant supplies distribution, managing staff and daily workflow for 10 years.
- Oversaw receiving, stocking, order picking, and outbound shipments while maintaining inventory accuracy.
- Trained new employees on warehouse procedures, safety standards, and equipment operation.
- Coordinated with sales and delivery teams to ensure on-time fulfillment for restaurant customers.
Education
Bachelor of Management - Information Systems
Beijing Institute of Technology
Beijing, ChinaSkills
- Import/Export Operations
- Financial Management & Budgeting
- Expatriate Relocation & Visa Management
- Cross-Cultural Communication & HQ Liaison
- Immigration Compliance & Regulatory Adherence
- Administrative Operations & Office Management
- US-China Business Operations
- QuickBooks Online
- FDA/USDA Compliance
- Vendor & Contract Management
- Cost Reduction & Analysis
- Microsoft Excel
- Global HQ Liaison
- Warehouse Operations
- Team Leadership & Supervision
LANGUAGES
English - Fluent
Chinese (Mandarin) - Native
Timeline
Business Office Manager
Doesen USA Inc
12.2022 - Current
Office Manager
Gentle Care Home Care Services
12.2021 - 12.2022
Warehouse Manager
Wells International LLC
05.2020 - 12.2021
Warehouse Supervisor
Thunder Group New York Inc
04.2011 - 05.2020
Bachelor of Management - Information Systems
Beijing Institute of Technology