Yidne Fantu
Leander,TX
Summary
Dynamic restaurant owner and former District Training Store Manager at CVS Pharmacy, skilled in operational productivity and team leadership. Achieved significant revenue growth through innovative menu development and effective staff training. Proven track record in enhancing customer satisfaction and optimizing inventory management, fostering a culture of excellence and compliance with local regulations.
Knowledgeable Store Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
28
28
years of professional experience
Work History
Restaurant Owner/Operator
Habesha Restaurant and Bar
12.2012 - Current
- Managed daily operations, ensuring efficient service and high customer satisfaction.
- Developed and implemented marketing strategies to enhance brand visibility and attract new clientele.
- Oversaw inventory management, optimizing supply chain processes to reduce waste and control costs.
- Trained and mentored staff, fostering a collaborative environment that promoted professional growth.
- Analyzed financial reports, adjusting budgets to maintain profitability while enhancing service quality.
- Established vendor relationships, negotiating contracts to secure favorable terms and pricing for supplies.
- Implemented health and safety protocols, ensuring compliance with local regulations and industry standards.
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
- Optimized menu offerings based on market research analysis leading to increased popularity among target demographics.
- Introduced themed nights attracting specific clientele groups thus diversifying the customer base.
- Improved employee retention by fostering a positive work environment, offering competitive compensation packages, and providing opportunities for growth and development.
- Managed payroll, daily deposits, and cost controls.
District Training Store Manager
CVS Pharmacy
06.2004 - 07.2014
- Developed and implemented training programs for district employees to enhance operational efficiency.
- Streamlined onboarding processes, ensuring consistency in employee training across all store locations.
- Optimized sales performance by analyzing data trends and implementing necessary changes to product placement or promotional strategies.
- Collaborated with district managers to identify training needs and execute targeted development initiatives.
- Mentored store managers in leadership practices, fostering a culture of continuous improvement within teams.
- Developed strong relationships with vendors to ensure efficient supply chain management, leading to lower costs without compromising quality or availability of products.
- Assisted underperforming stores in identifying areas of improvement, providing guidance on action steps for increased success moving forward.
- Boosted employee morale with regular recognition events celebrating achievements, fostering a positive work culture throughout the district stores.
- Promoted from Store Manager to District Training Store Manager based on exceptional leadership skills and proven results in driving store success.
- Improved customer satisfaction by ensuring all employees received consistent, high-quality training on products and services.
- Established succession planning by training and mentoring Store associates into leadership positions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Store Manager
Eckerd Drugs
01.1998 - 06.2004
- Led team to achieve sales goals through effective staff training and performance management.
- Implemented inventory management strategies, optimizing stock levels and reducing waste.
- Developed and maintained positive customer relationships, enhancing overall satisfaction and loyalty.
- Analyzed sales data to identify trends, driving strategic merchandising decisions for improved profitability.
- Coordinated store operations, ensuring compliance with company policies and industry regulations.
- Mentored junior staff, fostering professional development and improving team performance metrics.
- Oversaw scheduling and labor allocation, maximizing operational efficiency while minimizing labor costs.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Skills
- Operational productivity
- Digital order processing
- Local regulations compliance
- Food presentation
- Team leadership
- Menu development
- Waste reduction
- Team leadership
- Verbal and written communication
- Staff training and development
Accomplishments
CVS Paragon Award recipient.
CVS Paragon Award is an annual honor that recognizes outstanding employees within the company for their dedication, leadership, and commitment to CVS Health's purpose of helping people on their path to better health. These awards are among the highest honors given by CVS Health, acknowledging exceptional performance from colleagues across its Pharmacy & Consumer Wellness organization, including those in its retail stores and distribution centers. Winners are selected from thousands of colleagues and are recognized for achievements such as exceptional customer service, innovative leadership, and positive community impact.
CVS Paragon Award Recipient
CVS Paragon Award is an annual honor that recognizes outstanding employees within the company for their dedication, leadership, and commitment to CVS Health's purpose of helping people on their path to better health. These awards are among the highest honors given by CVS Health, acknowledging exceptional performance from colleagues across its Pharmacy & Consumer Wellness organization, including those in its retail stores and distribution centers. Winners are selected from thousands of colleagues and are recognized for achievements such as exceptional customer service, innovative leadership, and positive community impact.
Timeline
Restaurant Owner/Operator
Habesha Restaurant and Bar
12.2012 - Current
District Training Store Manager
CVS Pharmacy
06.2004 - 07.2014
Store Manager
Eckerd Drugs
01.1998 - 06.2004