Eva Li
Los Angeles,CA
Summary
Dedicated Global Supply Chain Specialist, Sales Professional, and Mental Health Advocate with a strong background in import/export logistics, customer relationship management, and social work research. Skilled in negotiation, vendor coordination, and process optimization to enhance supply chain efficiency. Published researcher on adolescent mental health, demonstrating a passion for social work and advocacy. Proven top sales performer with expertise in client relationship management, problem-solving, and strategic growth initiatives. Fluent in English and Mandarin, with exceptional communication and cross-cultural collaboration skills.
Overview
10
10
years of professional experience
Work History
Global Supply Chain Specialist
Yescargoinc
Los Angeles, CA
01.2019 - Current
- Managed import/export logistics, including customs clearance, vendor coordination, and container drayage from the Port of Los Angeles to various California cities
- Negotiated with freight forwarders, shippers, and buyers, ensuring cost-effective and timely transportation solutions
- Conducted vendor research and process streamlining to improve operational efficiency
- Provided customer service and detailed product information, ensuring smooth and reliable transactions
Preserved Roses Seller
Amazon Entrepreneur
- Current
- Launched and managed an Amazon store selling preserved roses, overseeing product sourcing, listing optimization, and customer engagement
- Conducted market research to identify trending products and optimize pricing strategies
- Handled order fulfillment, inventory management, and logistics coordination to ensure timely deliveries
- Provided exceptional customer service, addressing inquiries and maintaining high seller ratings
Personal Banker
Wells Fargo Bank
Los Angeles, CA
01.2015 - 01.2017
- Top sales performer, consistently exceeding sales goals through intuitive customer needs assessment
- Built strong client relationships, offering customized financial solutions and cross-selling banking products
- Assisted clients in resolving concerns, enhancing trust, and ensuring long-term customer loyalty
Education
Emotion Regulation Strategies’ Influence on Adolescent Mental Health
Institute of China Youth Talents
01.2023
Bachelor of Arts - Communications
California State University, Long Beach
01.2013
Skills
- Sales & Customer Relations
- Import/Export Logistics
- Interpersonal & Cross-Cultural Communication
- Research & Analysis
- Technology & Tools
- Sales techniques
- Shipping
- Amazon FBA
- International sales
Industry Events
- Expo OLO – Engaged with global logistics professionals, explored industry trends, and expanded professional network.
- Logistic Expo Vietnam – Gained insights into Southeast Asian supply chains, vendor partnerships, and freight solutions.
- JC Trans Logistic Expo – Connected with international freight forwarders, shippers, and customs brokers to enhance logistics expertise.
- Small Business Expo Los Angeles – Explored entrepreneurial opportunities, e-commerce strategies, and business development insights.
Affiliations
Rises and Renew Meditation Group – Los Angeles, CA
Volunteer Meditation Guide | 2023 – Present
- Supported mindfulness and meditation sessions for individuals recovering from post-COVID anxiety.
- Learned and adapted meditation techniques to help guide participants.
- Provided emotional support, fostering a safe and inclusive healing environment.
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Global Supply Chain Specialist
Yescargoinc
01.2019 - Current
Personal Banker
Wells Fargo Bank
01.2015 - 01.2017
Preserved Roses Seller
Amazon Entrepreneur
- Current
Emotion Regulation Strategies’ Influence on Adolescent Mental Health
Institute of China Youth Talents
Bachelor of Arts - Communications
California State University, Long Beach
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