Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yigit Berberoglu

Houston,TX

Summary

Dynamic Business Manager with over 15 years of experience, including a pivotal role at Villa Atroa & Atroa Boutique Hotel, where I spearheaded operations and client relations. Renowned for blending excellent communication skills with business development acumen, ensuring customer satisfaction, and driving team performance. Expert in logistics management and adept in multitasking to meet strategic goals.

Overview

13
13
years of professional experience

Work History

Fullfillment Warehouse Specialist

Amazon.Com Services LLC.
10.2023 - 04.2024
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment.
  • Sorted and organized merchandise in preparation for shipment.
  • Moved products and equipment to appropriate locations to maintain workspace cleanliness.
  • Packaged and sealed products according to order size and specifications.
  • Loaded and unloaded shipments from delivery trucks after completing order documentation.
  • Inspected products for defects and damages and reported discarded items to supervisors.
  • Successfully managed and organized warehouse inventory.
  • Adhered to company policies for safe storage of goods in the warehouse facility.
  • Used scanners to document pertinent carton level information.
  • Operated forklifts and pallet jacks to transport shipments and equipment.

Business Manager

Villa Atroa & Atroa Boutique Hotel
05.2018 - 09.2023
  • Managed the day-to-day operations of the business including scheduling resources, monitoring workflow and ensuring deadlines are met.
  • Developed long-term relationships with clients through regular contact and follow up activities.
  • Provided leadership in the development of policies, procedures, processes, systems, controls.
  • Management and operation of two separate accommodation facilities located in Bursa/Orhangazi district.
  • Taking responsibility for costs, sales, marketing, accounting, guest satisfaction, employee satisfaction, and all other responsibilities related to the facilities.
  • Assisted the hotel manager in daily operations, including staff supervision, guest services, and administrative tasks.
  • Managed room reservations and bookings to maximize occupancy and revenue.
  • Implemented training programs for staff to improve customer service and operational efficiency.
  • Conducted regular inspections of hotel facilities to ensure cleanliness, maintenance, and compliance with quality standards.
  • Coordinated with various departments to ensure seamless operations and guest satisfaction.

Marine and Elementary Insurance Sales Specialist

Bora Insurance Brokerage Company Ltd.
12.2014 - 04.2018
  • Utilized effective communication skills to build trust with potential clients and close deals.
  • Prepared quotes and proposals based on clients' requirements and needs.
  • Processed payments from customers in accordance with established payment methods.
  • Monitoring the insurance market to and suitable products for the insured, providing advisory services to them.
  • Expanding the portfolio by maintaining the existing one and developing relationships.
  • Acting as a bridge between the insured and the insurance company in the event of a possible claim, facilitating the claims handling process.
  • Develop and implement sales strategies to promote P&I and Hull and Machinery insurance products to maritime clients, including shipowners, charterers, and operators.
  • Identify new business opportunities and cultivate relationships with prospective clients through networking events, industry conferences, and cold calling.
  • Conduct comprehensive risk assessments and underwriting analysis to tailor insurance solutions that meet clients specific needs and mitigate potential liabilities.
  • Negotiate terms and conditions of insurance policies, ensuring competitive pricing and favorable coverage terms for clients.
  • Collaborate with underwriters, claims adjusters, and other internal stakeholders to expedite policy issuance and claims processing.
  • Maintain a thorough understanding of market trends, regulatory requirements, and industry developments to anticipate client needs and stay ahead of competitors.

Process Tracking Specialist

Meltem Customs Brokerage Company Ltd.
02.2011 - 02.2013
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Managed successfully conclude the customs import and export procedures of the companies we consult for.
  • Provided consulting services to companies for customs procedures, import and export laws, and regulations regarding customs clearance.

Education

Associate of Arts - Foreign Trade

Kavram Vocational School
Istanbul, Turkey
02.2013

High School Diploma -

Anabilim College
Istanbul, Turkey
06.2009

Skills

    Inventory Management

    Order Fulfillment

    Safety Compliance

    Organization and Time Management

    Problem Solving

    Customer Service

    Adaptability

    Time Management

    Leadership

    Management

    Communication

    Accounting

    Marketing

    Satisfaction

    Workflow

    Operations

    Warehouse

Languages

English
Turkish

Timeline

Fullfillment Warehouse Specialist

Amazon.Com Services LLC.
10.2023 - 04.2024

Business Manager

Villa Atroa & Atroa Boutique Hotel
05.2018 - 09.2023

Marine and Elementary Insurance Sales Specialist

Bora Insurance Brokerage Company Ltd.
12.2014 - 04.2018

Process Tracking Specialist

Meltem Customs Brokerage Company Ltd.
02.2011 - 02.2013

Associate of Arts - Foreign Trade

Kavram Vocational School

High School Diploma -

Anabilim College

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Yigit Berberoglu