Yigitcan Efe
Miami,Florida
Summary
Highly motivated professional 6 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
14
14
years of professional experience
Work History
Owner
EB Housing - IST Trade LLC
Los Angeles, CA
07.2017 - 11.2023
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Coordinated with technical and IT teams to develop company website and create online advertisements.
- Set pricing structures according to market analytics and emerging trends.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Maintained relationships with existing clients by providing superior customer service.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Reviewed legal documents related to business operations.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Resolved issues quickly through meticulous research and quick decision-making.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Analyzed industry trends to develop competitive strategies.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delegated work to staff, setting priorities and goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Organized events such as trade shows and conferences.
- Prepared staff work schedules and assigned team members to specific duties.
- Improved company's quality and productivity by streamlining systems and processes.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Kept records for production, inventory, income, and expenses.
- Implemented quality assurance processes to ensure product excellence.
- Implemented successful business strategies to increase revenue and target new markets.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Collaborated with other owners on joint ventures and shared resources.
- Executed performance reviews to encourage improved productivity for team members.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Researched potential partners in order to expand services offered.
- Formed and sustained strategic relationships with clients.
- Managed sales presentations to promote product and brand benefits.
- Monitored progress by establishing plans, budgets and measuring results.
- Identified new opportunities for growth, expansion, and diversification.
- Implemented campaigns and promotions to help with developing goods and services.
- Led startup and creation of operational procedures and workflow planning.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Interviewed, trained and supervised employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Created marketing campaigns to attract new customers.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Developed and implemented successful sales strategies to meet business goals.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Hosted special events to boost brand awareness and increase community engagement.
- Ensured compliance with local, state, and federal regulations.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Kept up-to-date on regulatory changes affecting business operations.
- Structured HR consulting services to support clients during organizational developments and changes.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Developed policies and procedures for the organization.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Conducted performance reviews for employees on a regular basis.
- Mitigated business risks by working closely with staff members and assessing performance.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Developed strategic plans to increase profitability and efficiency.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Participated in meetings with investors regarding financing options for the company.
- Conferred with customers to understand needs and finalize purchase orders.
- Served as a liaison between the organization and external stakeholders.
- Hired and trained new department managers to increase team oversight and productivity.
- Managed daily operations of business, including hiring and training staff.
- Determined pricing for products or services based on costs and competition.
- Monitored performance of personnel against goals set forth by the company.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Modified existing software systems to enhance performance and add new features.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
- Completed day-to-day duties accurately and efficiently.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Maintained updated knowledge through continuing education and advanced training.
- Delivered products to customer locations on time.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Understood and followed oral and written directions.
Sales Associate
Sunsationsusa
Santa Monica, CA
07.2016 - 05.2017
- Tracked sales performance metrics to identify trends in the market place.
- Demonstrated product features and benefits for customers' needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Described merchandise and explained use, operation and care.
- Collected payments and provided accurate change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed trusting relationships with customers by making personal connections.
- Processed transactions using a point-of-sale system.
- Computed purchases and received and processed cash or credit payment.
- Bagged or packaged purchases and wrapped gifts.
- Organized stockroom shelves according to size, color or style.
- Collaborated with management teams to develop innovative marketing strategies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Placed special orders or called other stores to find desired items.
- Developed promotional strategies to increase sales volume.
- Upsold additional items based on customer interests and needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers with product selection, sizing and styling.
- Analyzed customer feedback data to recommend improvements in service quality.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Suggested ideas for improving store operations and increasing profits.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Conducted inventories on a regular basis to track stock levels.
- Assessed customer needs to provide assistance and information on product features.
- Adhered to company initiatives and achieved established goals.
- Answered store and merchandise questions and led customers to wanted items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained records related to sales for store management.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Worked with fellow sales team members to achieve group targets.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Received and displayed product shipments on store retail shelves upon delivery.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Provided accurate information about products, prices and services.
- Scheduled shifts for fellow associates during peak traffic times.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Helped customers find specific products, answered questions, and offered product advice.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers to determine wants or needs.
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Increased purchase amounts by cross-selling with similar products.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Prepared merchandise for purchase or rental.
- Recognized by management for providing exceptional customer service.
- Planned and completed group projects, working smoothly with others.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
Sales Manager
NYS Sunglasses
Los Angeles, CA
01.2014 - 06.2016
- Analyzed competitors' successes and failures, evaluating impact on market.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Prepared sales production reports for senior management.
- Created and presented monthly reports to management on sales performance.
- Researched potential customers using various sources such as public records, web searches.
- Performed sales consultations and educated clients on products and services.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Used change methodologies to increase sales and led projects for increased productivity.
- Oversaw regional and local sales managers and staff.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
Owner
Toy Kiosk - Retail
Los Angeles, CA
01.2010 - 01.2014
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Set pricing structures according to market analytics and emerging trends.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Maintained relationships with existing clients by providing superior customer service.
- Reviewed legal documents related to business operations.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Resolved issues quickly through meticulous research and quick decision-making.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Education
Bachelor of Science - Business Administration And Management
DeVry University
Sherman Oaks, CA01-2021
Bachelor of Science - Marketing
California State University - Northridge
NorthridgeSkills
- Labor Relations
- KPI Management
- Regulatory Compliance
- Business Management
- Administrative Oversight
- Marketing Tactics
- Marketing
- Investor Relations
- Human Resource Management
- Talent Development
- Hiring and Staffing
- Client Service
- Strategic Planning
- Project Estimating
- Employee Development
- Product Branding
- Sales Leadership
- Business Planning
- Life Cycle Project Management
- Consulting
- Bidding Processes
- Sales Oversight
- Relationship Building
- Project Management
- Staff Hiring
- Negotiation
- Verbal and Written Communication
- Team Oversight
- Business Administration
- Customer Relations
- Key Partnership Cultivation
- Business Marketing
- Contract Negotiation Expertise
- Business Development
- Staff Management
- Partnership Development
- Program Creation and Implementation
- Strategic Project Planning
- Design Coordination
- Contract Management
- Operations Management
- Relationship building
- Strategic planning
- Business planning
- Partnership development
Languages
English
Full Professional
Turkish
Native/ Bilingual
Spanish
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Owner
EB Housing - IST Trade LLC
07.2017 - 11.2023
Sales Associate
Sunsationsusa
07.2016 - 05.2017
Sales Manager
NYS Sunglasses
01.2014 - 06.2016
Owner
Toy Kiosk - Retail
01.2010 - 01.2014
Bachelor of Science - Business Administration And Management
DeVry University
Bachelor of Science - Marketing
California State University - Northridge
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