Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yikaury Rodriguez

Jamaica,NY

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

13
13
years of professional experience

Work History

Manager of Operations

Airway Cleaners
NY, NY
07.2023 - Current
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Scheduled and organized daily shift rotations for 3 team of up to 45 employees.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Developed key performance indicators to measure effectiveness of operational processes.

Manager

Cibao Restaurant
NY, NY
10.2010 - 04.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

Supervisor

Allied Universal
Queens, NY
08.2020 - 07.2022
  • Directed and supervised team of 50 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Assistant Manager

Progessive Valet Parking
NY, NY
05.2013 - 01.2019
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Inspected parking lot daily to ensure all vehicles were parked in designated areas and that no illegal activities were taking place.
  • Supervised valet attendants and ensured their compliance with company policies and procedures.
  • Coordinated scheduling of employees to meet peak demand periods and special events.

Education

Criminal Justice -

ASA College Manhattan Campus, NYC
08.2021

Security Guard Training Certificate -

Security Academy of New York
08.2020

Homeland Security Course for Security Officers -

Security Academy of New York
08.2020

Anti Terrorism Course for Security Officers -

Security Academy of New York
08.2020

FireGuard Preparation Course for Security Officers -

Security Academy of New York
08.2020

GED -

Southerneastern, NYC
03.2017

Skills

  • Schedule Management
  • Department Oversight
  • Customer Service Management
  • Inventory Management
  • Employee Development
  • Effective Communication
  • Problem-solving aptitude
  • Supervision and training

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Manager of Operations

Airway Cleaners
07.2023 - Current

Supervisor

Allied Universal
08.2020 - 07.2022

Assistant Manager

Progessive Valet Parking
05.2013 - 01.2019

Manager

Cibao Restaurant
10.2010 - 04.2023

Criminal Justice -

ASA College Manhattan Campus, NYC

Security Guard Training Certificate -

Security Academy of New York

Homeland Security Course for Security Officers -

Security Academy of New York

Anti Terrorism Course for Security Officers -

Security Academy of New York

FireGuard Preparation Course for Security Officers -

Security Academy of New York

GED -

Southerneastern, NYC

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Yikaury Rodriguez