Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yilian Rodriguez

Miami

Summary

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in medical receptionist role.


Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

3
3
years of professional experience

Work History

Receptionist

Oasis Imaging
01.2025 - 08.2025
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Submitted patient statements and medical billing to insurance companies.
  • Streamlined the verification process with meticulous attention to detail, ensuring accurate data entry and documentation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Receptionist

Parc Central South
01.2025 - 02.2025
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Helped maintain office security by monitoring visitor access and issuing badges.

Receptionist

Medcare Home Health Services, Inc.
06.2024 - 08.2024
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Coordinated patient scheduling, check-in, check-out.

Data Entry Clerk

Catholic Hospice Inc.
10.2022 - 04.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Entered data into various computer systems accurately using Microsoft Office Suite.

Education

Bachelor of Arts - Psychology

University of South Florida
St. Petersburg, FL
08.2025

Associate of Arts - undefined

MIAMI DADE COLLEGE
Miami, FL
01.2024

High School -

SCHOOLS FOR ADVANCED STUDIES - NORTH
Miami, FL
01.2024

Skills

  • Microsoft Certifications
  • Telephone skills
  • Time management
  • Organization skills
  • Data entry
  • File management
  • Mail handling
  • Scheduling appointments
  • Office2019:Microsoft Office Specialist: Word Associate
  • Office2019:Microsoft Office Specialist: PowerPoint Associate
  • Office2019:Microsoft Office Specialist: Excel Associate
  • Office2019:Microsoft Office Specialist: OutLook Associate
  • Computer Literacy (6 Years)
  • Microsoft Office Specialist (4 Years)
  • College Credits: 61 Earned
  • Customer/Client relations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Oasis Imaging
01.2025 - 08.2025

Receptionist

Parc Central South
01.2025 - 02.2025

Receptionist

Medcare Home Health Services, Inc.
06.2024 - 08.2024

Data Entry Clerk

Catholic Hospice Inc.
10.2022 - 04.2023

Associate of Arts - undefined

MIAMI DADE COLLEGE

Bachelor of Arts - Psychology

University of South Florida

High School -

SCHOOLS FOR ADVANCED STUDIES - NORTH