Yilonda Brie Harris

• Dedicated and customer-focused Store Service Operator with eight years of experience in retail operations.
• Skilled in managing store services, ensuring a seamless customer experience, and maintaining store procedures.
• Adept at managing inventory, processing transactions, and providing excellent support to both customers and store teams.
• Provide exceptional customer service, handling inquiries and resolving issues to ensure a positive shopping experience.
• Operate the point-of-sale (POS) system, process transactions, and manage cash register functions accurately.
• Assist with inventory management by restocking shelves, organizing product displays, and conducting inventory counts.
• Handle returns, exchanges, and customer complaints, ensuring adherence to store policies.
• Perform store opening and closing procedures, including cash reconciliation and ensuring security protocols are followed.
• Collaborate with the management team to implement store promotions, sales strategies, and store layout changes.
• Maintain a clean, organized, and safe store environment, adhering to health and safety standards.
• Handling the stores invoices, banking and payroll duties.
• Basic computer skills specialised in Microsoft, excel, burps payroll & rostering, NAV programming e.t.c

• Highly motivated and results-driven produce manager with over two years of experience overseeing produce operations, managing inventory, and providing top-tier customer service.
• Skilled in team leadership, quality control, vendor management, and driving sales.
• Seeking to contribute my expertise and passion for fresh produce to a dynamic and growing team.
• Oversee daily operations of the produce department, ensuring high-quality fresh fruits, vegetables, and organic products are available to customers.
• Manage a team of staff members, providing training, scheduling, and performance evaluations to ensure efficient department operations.
• Maintain optimal stock levels, minimize waste, and reduce costs by implementing proper inventory management techniques.
• Collaborate with suppliers to source high-quality produce, negotiate pricing, and manage inventory.
• Monitor product quality to ensure compliance with safety standards and company quality-control procedures.
• Promote department sales by creating seasonal displays, offering promotions, and interacting with customers to provide expert advice.
• Assist in the development and implementation of merchandising strategies to increase department revenue.

As a Deli Assistant at Cornetts Supermarket, I was responsible for a wide range of duties involving food preparation, hygiene, and customer service in a fast-paced retail environment. My role required attention to detail, strong time management, and a commitment to providing high-quality food and service to customers.

Key Responsibilities:

• Prepared and handled a variety of deli items including cold meats, salads, hot food, and cheese platters in accordance with food safety standards

• Delivered friendly and efficient customer service by assisting shoppers with product enquiries and custom orders

• Operated commercial deli equipment such as slicers, ovens, and bain-maries safely and effectively

• Maintained cleanliness and hygiene of the deli area, including regular sanitising of surfaces and tools

• Monitored stock levels and performed rotation to ensure product freshness and quality

• Followed food safety regulations and Cornetts’ internal policies to meet compliance standards

• Worked as part of a team to meet daily service targets and maintain a clean and welcoming environment

Skills Gained:

• Food safety and hygiene practices

• Customer service and communication

• Time management and multitasking

• Stock control and food presentation