Yinelsa Gomez
Jersey City,NJ
Summary
Dynamic Leasing Associate with A&E Real Estate Management, skilled in customer service and sales. Proven track record in enhancing tenant satisfaction through effective communication and issue resolution. Adept at market research and administrative support, ensuring properties are maintained to the highest standards while facilitating smooth move-in processes.
Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Dedicated Leasing Consultant experienced in closing lease deals on vacation, home and business rental properties. Knowledgeable about [Area of expertise]. Offers successful career history comprising more than [Number] years.
Overview
10
10
years of professional experience
Work History
Leasing Associate
A&E Real Estate Management
01.2018 - Current
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Responded to requests and scheduled appointments for property showings.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Coordinated appointments to show marketed properties.
Intern
A&E Real Estate Management
09.2015 - 01.2018
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Prepared project presentations and reports to assist senior staff.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
Education
Associate of Science -
Saint Peter's University
Jersey City, NJ12-2017
Skills
- Customer service expertise
- Sales and marketing aptitude
- Reporting and correspondence
- Market research
- Training and mentoring
- Pricing management
- Telephone and email etiquette
- Team collaboration
- Corporate policies and procedures
- Issue escalation
- Clear communication
- Administrative support
- Sales proficiency
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Leasing Associate
A&E Real Estate Management
01.2018 - Current
Intern
A&E Real Estate Management
09.2015 - 01.2018
Associate of Science -
Saint Peter's University
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