Yinet McClendon
Fishkill,NY
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee, eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking, with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Children's Home of Poughkeepsie
Poughkeepsie, NY
02.2024 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Proofread content for typo-free emails and documentation.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Typist
Poughkeepsie City School District
Poughkeepsie, NY
01.2023 - 08.2023
- Typed and formatted letters, memos, reports, statements, forms, and other documents from rough drafts or corrected copy using a typewriter or computer.
- Operated a variety of office machines, such as computers, copiers, scanners, and faxes.
- Entered data into computer systems accurately and quickly.
- Provided administrative support to departments within the organization.
- Answered telephone inquiries in a professional manner.
- Compiled records of activities performed in order to maintain accurate filing systems.
- Scanned documents into electronic format for storage purposes.
- Assisted with mailings by addressing envelopes and preparing packages for shipment.
- Researched information online as needed to complete tasks accurately.
- Developed efficient filing systems for easy retrieval of documents.
- Organized and maintained both physical and digital filing systems to establish sorting standards.
- Proofread documents and corrected errors in grammar, spelling, and punctuation.
Typist
Beacon school District
Beacon, NY
09.2021 - 12.2022
- Entered data into computer systems accurately and quickly.
- Operated a variety of office machines, such as computers, copiers, scanners, and faxes.
- Provided administrative support to departments within the organization.
- Answered telephone inquiries in a professional manner.
- Organized files according to established procedures.
- Greeted visitors professionally upon arrival at the reception area.
- Typed and formatted letters, memos, reports, statements, forms and other documents from rough drafts or corrected copy using typewriter or computer.
Radiology Scheduler
CareMount Medical
Poughkeepsie, NY
03.2021 - 08.2021
- Coordinated patient appointments with physicians, hospitals, and other healthcare facilities.
- Maintained detailed records of patients' appointments and updated relevant databases accordingly.
- Provided excellent customer service by answering inquiries in a timely manner.
- Verified insurance coverage for radiology procedures to ensure accurate billing practices.
- Scheduled diagnostic tests, such as X-rays, CT scans, ultrasounds, and MRIs, for patients.
- Explained the purpose of each test to patients to ensure understanding prior to the procedure.
- Processed payments from insurance companies and individuals for imaging services received.
- Resolved any conflicts or issues related to scheduling errors or missed appointments.
Communications Specialist
Mount Vernon Police Department
Mount Vernon, NY
12.1999 - 09.2020
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Received emergency calls from the public and dispatched appropriate personnel to handle incidents.
- Monitored police radio frequencies for any updates or changes in dispatch instructions.
- Provided support to officers by relaying critical information during emergencies.
- Created incident reports and maintained records of all incoming calls and dispatches.
- Assisted with investigations by providing detailed call logs and recordings, as requested.
- Responded promptly to inquiries from citizens, law enforcement, and other agencies.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Advised personnel about accidents, weather conditions or other hazards.
- Assisted departments with special requests for assistance and BOLOs.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Verified the status of units assigned to calls in order to ensure safety protocols were followed.
- Utilized a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.
- Facilitated interdepartmental collaboration between patrol officers, detectives, and crime scene investigators.
- Trained new employees on basic operations of the police radio console and CAD system.
- Researched vehicular registration, driving records, and warrant information to support officers with traffic stops.
- Operated law enforcement communication equipment and NCIC database to facilitate information to the department.
- Monitored multiple radio frequencies simultaneously while entering data into computer system.
- Created incident reports detailing all pertinent information regarding each emergency call.
- Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
- Routed non-emergency calls to appropriate departments or agencies when applicable.
- Coordinated responses between multiple law enforcement agencies when necessary during multi-jurisdictional incidents.
Education
Associate of Arts - Liberal Arts And Sciences/Psychology
Westchester Community College
Valhalla, NY05.2024
Bachelor of Arts - Mental Health Psychology
Southern New Hampshire University
Manchester, NHSkills
- Documentation Preparation
- Document Scanning
- Data Entry
- Great Eye for Detail
- Powerschool
- Frontline
- Microsoft Word
- Bilingual/Spanish
- Filing
- Spreadsheet Management
- Office Administration
- Database Management
- Excel spreadsheets
- Sensitive material handling
- Multi-line phone proficiency
- Administrative Support
- Verbal Communication
Additional Information
References:
Nadia Hagan
Family friend- Hopewell, New york
845- 803-0911 (cell phone)
Evelyne Kopp
Family friend- Hopewell, New York
845-745-2765 (cell phone)
Vincent Stufano- Supervisor Mount Vernon Police Department.
914-486-0615 (cell phone)
Timeline
Administrative Assistant
Children's Home of Poughkeepsie
02.2024 - Current
Typist
Poughkeepsie City School District
01.2023 - 08.2023
Typist
Beacon school District
09.2021 - 12.2022
Radiology Scheduler
CareMount Medical
03.2021 - 08.2021
Communications Specialist
Mount Vernon Police Department
12.1999 - 09.2020
Associate of Arts - Liberal Arts And Sciences/Psychology
Westchester Community College
Bachelor of Arts - Mental Health Psychology
Southern New Hampshire University
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