Ying Zhu
Rochester,NY
Summary
- Driven and decisive Human Resources Generalist offering 1+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Successfully assisted in the interview and onboarding of 35 new employees. Proficiency with Microsoft, Google Workspace and Zoom.
Overview
2
2
years of professional experience
Work History
Teaching Assistant
New Oriental
Beijing, China
07.2019 - 08.2019
- Assisted teachers in creating lesson plans and providing instructional materials.
- Graded assignments, tests and papers according to teacher instructions.
- Encouraged students to take an active role in their own learning process.
- Developed positive relationships with parents and guardians of students.
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Utilized technology resources such as computers, tablets, projectors and interactive whiteboards.
- Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
HR Generalist
Xiangtong Tianji International Import and export Trade Co., LTD
Beijing, China
04.2020 - 08.2021
- Created job postings and placed them on various job boards and websites.
- Attended meetings with hiring managers to discuss staffing needs and strategies for filling open positions.
- Assisted with the recruitment process by conducting initial phone screens and scheduling interviews.
- Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.
- Prepared new hire orientation materials such as handbooks, policies, procedures.
- Streamlined the new hire process, increasing new hire satisfaction by 35% and reducing hiring costs by 15%.
- Tracked and helped conduct employee interviews for over 20 positions, developed user-friendly application forms and questionnaires, and constructed more accurate duties and responsibilities for online job descriptions.
- Resolved complex employee disputes through mediation or arbitration.
- Reviewed job descriptions and updated them as needed according to changing business needs.
- Liaised with management to distribute training and promotional opportunity resources to employees.
HR Intern
Xiangtong Tianji International Import and export Trade Co., LTD
Remote
05.2023 - 08.2023
- List company job openings and assist in recruiting up-to-date interns
- Coordinate with Service Coordinators to schedule performance evaluations and training
- Assist with various labor relations investigations
- Update company rules and regulations, including standard operating procedures, system guides and contact information
- Attended meetings and documented information to be passed on to the entire HR department.
- Cut benefits costs by 15% by negotiating improved contracts with major healthcare providers, ensuring benefits are not distributed to ineligible employees.
- Developed and implemented new targeted hiring policies and expanded recruiting programs to diversify the work environment by 20 percent
Education
Bachelor of Arts - Human Capital And Society
Michigan State University
East Lansing, MI08.2023
Skills
- Student and Parent Relations
- Classroom Support
- Attendance Tracking
- Student Tutoring
- Background Checks
- Reception Management
- New Hire Processes
- Document Management
- Administrative Support
- Data Entry
- Legal Research
- New Hire Orientation
- Recruitment
- Relationship Building
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Full Professional
Timeline
HR Intern
Xiangtong Tianji International Import and export Trade Co., LTD
05.2023 - 08.2023
HR Generalist
Xiangtong Tianji International Import and export Trade Co., LTD
04.2020 - 08.2021
Teaching Assistant
New Oriental
07.2019 - 08.2019
Bachelor of Arts - Human Capital And Society
Michigan State University
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