Yinghao Ma
Miami,FL
Summary
Strategic and detail-oriented supply chain professional with strong expertise in building and optimizing end-to-end logistics networks. Experienced in establishing distribution centers, designing statewide delivery and transportation structures, and leading multi-site operations to ensure efficiency, reliability, and scalability. Skilled in supplier and vendor management, warehouse planning, labor and fleet resource deployment, and cross-functional coordination. Adept at implementing standardized processes, improving service quality, and aligning operational execution with organizational growth strategies. Known for a hands-on leadership style, systems thinking, and the ability to drive continuous improvement across complex supply chain environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Station Manager (FLORIDA)
SWIFTX
07.2025 - Current
- Built the Miami distribution center and delivery network from scratch, developing a strategic coverage plan for all ZIP codes across Florida. Within just over three months, achieved full-state coverage of 650 ZIP codes, including major cities such as Miami, West Palm Beach, Orlando, Tampa, and Fort Myers, scaling daily parcel volume from zero to 30,000.
- Resource development: Led end-to-end resource acquisition from delivery fleets and labor service providers to line-haul trucking partners, including price negotiations, warehouse site selection, and lease execution. Successfully signed contracts with 20 delivery fleets, 3 labor service agencies, and multiple trucking companies.
- Competitive expansion: Through in-depth market research, achieved network coverage that surpassed competitors in Florida, while significantly improving delivery quality in a short period to meet clients’ high service standards.
- Oversaw daily operations, cost planning, and strategic expansion across the entire Florida region.
Florida DSP Manager
Cainiao Supply Chain US Inc
06.2024 - 07.2025
- 1. Delivery Network Development: Successfully established a delivery network across more than 10 cities, covering 90% of ZIP codes in major East Coast metropolitan areas. This extensive network ensures comprehensive delivery coverage and meets the high-demand requirements of our clients.
- 2. Capacity Allocation: By sourcing and integrating over 40 large-scale fleet partners throughout the Eastern United States, we have secured the capacity to handle more than 100000 deliveries per day in US EAST. This robust capacity planning ensures that we can meet diverse delivery scenarios and maintain service reliability.
- 3. Route and Area: Optimization In collaboration with our product and technical teams, developed and refined a streamlined delivery system that optimizes routing paths. This optimization enhances driver efficiency, reduces delivery times, and lowers the average delivery cost per package.
- 4. Client Relationship Management: Established stable relationships with various clients, providing prompt responses and effective solutions to their needs. Our proactive approach has significantly improved customer satisfaction and fostered long-term partnerships.
- 5. Operational Monitoring and Improvement: Utilizing our data platform, conduct daily monitoring of regional operational performance. By identifying anomalies and implementing targeted solutions, we continuously improve operational processes, ensuring stability even as order volumes increase.
OPERATION SPECIALIST
uniuni
09.2023 - 06.2024
- 1. Monitor the delivery timeliness and accuracy at the Miami station to improve the company's delivery quality.
- 2. Receive and arrange goods to the warehouse, manage sorting, delivery, and other processes.
- 3. Continuously optimize the operational efficiency of the Miami station to save operating costs and enhance the throughput capacity of the Miami station.
- 4. Be responsible for liaising with various DSPs to allocate daily delivery volumes and recruit for new delivery areas.
- 5. Be responsible for the audit and processing of invoices at the Miami station, and collaborate with various departments to ensure effective policy implementation and goal achievement.
Education
Bachelor's degree - Supply Chain Management
FIU
Skills
- Last-Mile Delivery Network Planning and Operations (2 years)
- Warehouse Management (2 years)
- PROJECT MANAGEMENT (3 YEARS)
- Distribution services
Certification
Certified Project Manager
Present
Timeline
Station Manager (FLORIDA)
SWIFTX
07.2025 - Current
Florida DSP Manager
Cainiao Supply Chain US Inc
06.2024 - 07.2025
OPERATION SPECIALIST
uniuni
09.2023 - 06.2024
Bachelor's degree - Supply Chain Management
FIU