Yingmei Nan
Centreville,VA
Summary
Self-driven Professional with a comprehensive background in business and customer services. Proven expertise in personal and corporate international operations. Detail-oriented and committed to accuracy and efficiency in all tasks. Able to speak three languages.
Overview
7
7
years of professional experience
Work History
Chinese Language Tutor
Personal Project
06.2018 - 12.2022
- Develop customized lesson plans tailored to the individual needs and proficiency levels of each student
- Provide instruction in Mandarin language proficiency, including speaking, listening, reading, and writing skills
- Utilize a variety of teaching methods, such as multimedia resources, interactive activities, and role-playing exercises, to keep lessons engaging and effective
- Maintain open communication with students and parents to address any concerns and ensure a positive learning experience
Sales Rep.
Aritaum
12.2019 - 12.2021
- Achieved consistently high sales performance, exceeding monthly targets by an average of 20%
- Developed and maintained relationships with key clients, resulting in repeat business
- Conducted product demonstrations and presentations to potential clients, effectively showcasing product features and benefits
- Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction
Global Team Supervisor
Hana Bank
Nanjing, China
07.2015 - 07.2018
- Managed enterprise discounting, invoicing, and dismantling activities, ensuring adherence to policies and regulations
- Facilitated personal and corporate international remittance transactions, providing timely and reliable service to clients
- Successfully sold personal and corporate wealth management products, meeting and exceeding sales targets
- Conducted business marketing initiatives and translated loan documents as needed
- Handled over 30 customers per day, addressing inquiries, resolving issues, and providing exceptional service
Education
Masters - Economics, Management Business Administration
George Mason University
08-2025
BBA - Management Business Administration
University of Changchun
06.2015
Skills
- Strong organizational skills
- Time management skills
- Exceptional communication skills
- Interpersonal skills
- Ability to work independently
- Ability to work as part of a team
- Detail-oriented
- Ability to handle multiple tasks simultaneously
- Experience in managing budgets
- Experience in handling financial documents
Timeline
Sales Rep.
Aritaum
12.2019 - 12.2021
Chinese Language Tutor
Personal Project
06.2018 - 12.2022
Global Team Supervisor
Hana Bank
07.2015 - 07.2018
Masters - Economics, Management Business Administration
George Mason University
BBA - Management Business Administration
University of Changchun
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