Yingyi Yang

• Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
• Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
• Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
• Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
• Assisted in recruiting, hiring and training of team members
• Enhanced employee satisfaction with comprehensive training programs and regular performance evaluations.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Referrence:

1. Clifford Stockley - 0417817661

7 Eleven Field Team Lead - QLD stores

2. Narelle Wells - 0476 813 902

Franchise Business Manager 7 Eleven Stores Pty Ltd