Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yingying Guo

Yingying Guo

Fort Worth,TX

Summary

Dynamic Application Programmer Analyst with Tarrant County, excelling in Adobe Experience Manager and Microsoft Power Platform. Achieved seamless integrations and optimized site performance, enhancing user experience. Proven expertise in software development and customer support, delivering in-house solutions that significantly reduced costs while improving service efficiency.

Overview

14
14
years of professional experience

Work History

Application Programmer Analyst

Tarrant County
02.2014 - Current
  • CMS developer and administrator in Adobe Experience Manager (AEM), specializing in Site and Asset Management, AEM Forms, Component Development, and Adobe Analytics for site performance optimization.
  • Expert in Microsoft SharePoint and the Microsoft Power Platform, assisting organizations with intranet development and automation solutions, such as Juvenile Services training portal and Sheriffs training portal. These two in-house solutions provided the end users with better technical and professional services; eliminated the cost that could have been spent to buy similar products from outside vendors.
  • Operated within seamlessly integrated applications environments such as AEM form with SharePoint, with Service Now and with Adobe sign.
  • Maintained business process procedures; resolved tickets of all levels; created and manage change requests; performed multiple on-call services(especially for inclement weather in the past few years); worked with vendor on issues and code deployment; analyzed and resolved application data problems for business units; migrated SharePoint sites and contents; ran security matrix report.

Computer Operator

MT Global
05.2011 - 02.2014
  • Trained and supported 8 end-users with software, hardware, and network standards and use processes.
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience.

Education

Master of Science - Computer Information Systems

Colorado State University
Fort Collins, CO
08.2004

Skills

  • Software development
  • Software debugging
  • API development
  • Performance optimization
  • Object-oriented programming
  • Continuous integration
  • Software testing
  • Web development
  • Customer support
  • Application design

Timeline

Application Programmer Analyst

Tarrant County
02.2014 - Current

Computer Operator

MT Global
05.2011 - 02.2014

Master of Science - Computer Information Systems

Colorado State University

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