Overview
Work History
Education
Skills
Languages
Project Experience
Timeline
Generic

Ying Yui Lai

West Lafayette,IN

Overview

1
1
year of professional experience

Work History

Crew Member

Poke Hibachi
09.2023 - Current
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Assist customers in preparing their meals according to their specific orders。

Crew Member

Poke House
06.2023 - 08.2023
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Crew Member

SOMISOMI
05.2023 - 08.2023
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

McDonald's
09.2022 - 12.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Master of Science - Business Analytics And Information Management

Purdue University
West Lafayette, IN
05.2025

Concentration - Finance

Purdue University
West Lafayette, IN
05.2025

Skills

  • Java
  • Python
  • R
  • Excel

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Project Experience

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Timeline

Crew Member

Poke Hibachi
09.2023 - Current

Crew Member

Poke House
06.2023 - 08.2023

Crew Member

SOMISOMI
05.2023 - 08.2023

Crew Member

McDonald's
09.2022 - 12.2022

Master of Science - Business Analytics And Information Management

Purdue University

Concentration - Finance

Purdue University
Ying Yui Lai