Summary
Overview
Work History
Education
Skills
Timeline
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Yinner Echavarria

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Secretary

Fuego textil
Dominican
03.2020 - 05.2023
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Greeted visitors and directed to appropriate location or person.
  • Managed multiple calendars and contacts using computer software.
  • Anticipated leadership needs by preparing or gathering records, reports and correspondence.
  • Provided administrative support to the office manager and other staff members.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.

Sales Associate

vio mal
San Pedro De Macoris
04.2019 - 02.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Tracked sales performance metrics to identify trends in the market place.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

Bachelor of Science - Sicologia Educativa

Universida National Evangelica
Santo Domingo
06-2024

Associate of Science - Pharmacia

Infotech
San Pedro De Macoris
08-2017

Associate of Science - Venderora Externo Y Vendedora Oscilar

Infotech
San Pedro De Macoris
08-2017

Skills

  • Business Development
  • Sales Development
  • Customer Needs Assessment
  • Promotional Support
  • Retail Loss Prevention
  • Inventory Control
  • Payment Processing
  • Client Account Management
  • Problem-Solving
  • Relationship Building
  • Sales Training
  • Sales Forecasting
  • Guest Relations
  • Inventory Tracking
  • Time Management
  • Meeting Deadlines
  • Teamwork and Collaboration
  • Money Transfer Systems
  • Self-Checkout Assistance
  • Shipment Processing
  • Sales Goals Attainment
  • Dispute Mediation
  • Flexible Schedule
  • Relationship Selling

Timeline

Secretary

Fuego textil
03.2020 - 05.2023

Sales Associate

vio mal
04.2019 - 02.2020

Bachelor of Science - Sicologia Educativa

Universida National Evangelica

Associate of Science - Pharmacia

Infotech

Associate of Science - Venderora Externo Y Vendedora Oscilar

Infotech
Yinner Echavarria