Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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YIPHUNG SOO (Eric)

Brooklyn,USA

Summary

Dynamic and dedicated professional with experience at The Surrey, A Corinthia Hotel, excelling in laundry operations and guest assistance. Skilled in odor control and problem-solving, I consistently maintain high standards of cleanliness and organization, ensuring a welcoming environment for guests. Fluent in Mandarin, Cantonese, and English, I thrive in diverse settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Housekeeping Aide

The Surrey, A Corinthia Hotel
Manhanttan, New York
09.2024 - Current
  • Assisted in laundry operations, ensuring timely processing of linens and towels.
  • Assisted guests with any special requests related to housekeeping services.
  • Transported soiled linens from guest rooms to laundry area for cleaning.
  • Reported maintenance issues to the supervisor immediately.
  • Sorted and counted linens and organized in storage areas.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Level 2 Tech

Liquid Technology
Brooklyn, USA
04.2021 - 08.2024
  • Sorting, testing, checking, Documentary item
  • Test various type of computer, server and network device etc
  • Reset network device and wipe clean data
  • Blancco Tech
  • Sorting, testing, troubleshooting and inventorying various types of computer hardware
  • Maintain area detail and clean
  • Moving heavy stuff with Jack equipment
  • Assist and cooperation with team solving problem

Evening shift

7 C’s Maintenance Co, Inc.
Manhattan, USA
04.2020 - 04.2021
  • Setting up Linen Cart, Washing Rag
  • Clean lower lobby and check gym equipment function
  • Tidying lobby and clean bathroom toilet
  • Complete guest and customer request call from front desk
  • Morning shift floor housemen
  • Assistance Room Attendant strip bed
  • Deep Cleaning and provide assistance moved furniture and clean
  • Deliver linear for room attendant, when needed
  • Floor call request from front desk, like move room and assistance

Education

Certificate - Introduction to the Hospitality Industry

Chinese-American Planning Council, Inc. (CPC)
Flushing, NY
09.2019

CompTIA A+ Certification -

NPower Tech Fundamental
Brooklyn, NY
05.2017

High School Diploma -

SMK Seri Keledang
Ipoh, Malaysia
12.2012

Skills

  • Observant
  • Odor control
  • Carpet cleaning
  • Dish preparation
  • Ironing and folding
  • Good time management
  • Laundry skills
  • Kitchen cleaning
  • Fluent in Mandarin, Cantonese, and English
  • Able to lift 50 lbs
  • Bathroom cleaning
  • Laundry operations
  • Guest assistance
  • Proficient in PowerPoint
  • Custom configuration
  • Hardworking
  • Proficient in Microsoft Word
  • Proficient in Excel
  • Hardware installation
  • Customer service
  • Problem solving

Certification

  • Great employee
  • Provide Best guest service
  • Great assistance co-worker

Languages

English
Professional
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional

Timeline

Housekeeping Aide

The Surrey, A Corinthia Hotel
09.2024 - Current

Level 2 Tech

Liquid Technology
04.2021 - 08.2024

Evening shift

7 C’s Maintenance Co, Inc.
04.2020 - 04.2021

Certificate - Introduction to the Hospitality Industry

Chinese-American Planning Council, Inc. (CPC)

CompTIA A+ Certification -

NPower Tech Fundamental

High School Diploma -

SMK Seri Keledang

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