Yiqi "Richie" Zheng
Undergraduate Student
Lansing,MI
Summary
Motivated student currently working towards degree in Accounting in Broad College of Business at Michigan State University.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Student Food Service Assistant
Michigan State University Culinary Service
East Lansing, MI
01.2022 - 05.2023
- Set up, broke apart and cleaned up serving areas at beginning and end of day.
- Notified supervisor of low stock as reminder to order ingredients, supplies and products.
- Monitored food service areas by checking holding temperatures and appearance.
- Assisted with mealtimes by plating food when working serving line.
- Stored and organized incoming food and supplies.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Assembled kitchen and serving equipment.
- Chopped or prepared ingredients and cooked food items for meals.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
- Adhered to procedures in preparing food items.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Maintained high personal grooming standards and uniform presentation.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Volunteer Concession Worker
Washington State University
Pullman, WA
09.2016 - 12.2019
- Served snacks requiring specific care, refrigeration and preparation upon purchase.
- Corrected order issues, provided refunds and replaced items.
- Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Supported team members with various needs depending on customer influx and demand.
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
- Monitored inventory and notified management of deficiencies or shortages.
- Returned unused food items to designated storage areas, making sure to cover and date perishables.
- Processed large-scale concession resupply orders, bringing new snacks and beverages to serve customer preferences.
- Maintained clean, organized workspace according to operational standards.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Consistently provided friendly service to promote better customer engagement.
- Communicated stand offerings and answered guest questions regarding orders.
- Responded to customer complaints to help resolve issues.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Kept kitchen, counter and dining areas cleaned and sanitized after the concession stand is closed.
Education
High School Diploma -
Pullman Christian School
Pullman, WA 08.2016 - 05.2020
BBA - Accounting
Michigan State University
East Lansing, MI 08.2020 - Current
Skills
Accounting operations systems
undefinedTimeline
Student Food Service Assistant
Michigan State University Culinary Service
01.2022 - 05.2023
BBA - Accounting
Michigan State University
08.2020 - Current
Volunteer Concession Worker
Washington State University
09.2016 - 12.2019
High School Diploma -
Pullman Christian School
08.2016 - 05.2020
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