Yirandi Rivero
Las Vegas,NV
Summary
Dedicated professional with strong customer service skills and proven expertise in route optimization and safety compliance. Committed to ensuring timely arrivals and maintaining high standards in cargo handling and equipment maintenance.
Reliable Ramp Agent with background in aviation operations and customer service. Familiarity with airport regulations, safety procedures, and aircraft handling systems. Known for teamwork skills, strong communication abilities, and commitment to safety standards. Contributed positively to operational efficiency in previous roles by ensuring timely ground services for all flights.
Overview
7
7
years of professional experience
2004
2004
years of post-secondary education
Work History
Uber Driver
Uber Greenlight Hub
Las Vegas, NV
10.2018 - Current
- Provided excellent customer service during rides for diverse passenger needs.
- Ensured vehicle cleanliness and maintenance for safety and comfort.
- Navigated efficiently using GPS and mapping software for timely arrivals.
- Managed ride requests and schedules through the Uber platform interface.
- Assisted passengers with luggage and accessibility concerns during pickups.
Ramp Agent
Southwest Airlines
Las Vegas, Nevada
07.2023 - 10.2025
- Loaded and unloaded baggage from aircraft using ground support equipment.
- Maintained safety protocols while performing ramp operations during arrivals and departures.
- Communicated with pilots and crew to ensure timely aircraft servicing.
- Conducted routine inspections of ground support equipment for operational readiness.
- Handled special cargo and oversized items following established guidelines.
- Followed safety procedures such as using reflective gear while working on the ramp.
Ramp Agent
Spirit Airlines Inc.
Las Vegas, Nevada
08.2020 - 06.2023
- Loaded and unloaded baggage from aircraft using ground support equipment.
- Maintained safety protocols while performing ramp operations during arrivals and departures.
- Communicated with pilots and crew to ensure timely aircraft servicing.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
Education
Chaparral High School
Las Vegas, NevadaSkills
- Customer service
- Route optimization
- GPS navigation
- Cargo handling
- Passenger transportation
- Baggage handling
- Ground support operation
- Aircraft servicing
- Safety compliance
- Equipment maintenance
- Time management
- Pushback and towing
- Heavy lifting
- Flight scheduling
- Ground support services
- Baggage service collaboration
- Arrival/departure procedures
- Freight handling
- Load planning
- Airfield safety regulations
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Ramp Agent
Southwest Airlines
07.2023 - 10.2025
Ramp Agent
Spirit Airlines Inc.
08.2020 - 06.2023
Uber Driver
Uber Greenlight Hub
10.2018 - Current
Chaparral High School