PROFILE
Overview
Work History
Skills
Timeline

Yirehidi Ortega

Flexport
Hesperia,CA
11
years of professional experience

Dedicated, efficient and reliable in managing administrative task to ensuring smooth operations. Possess strong organizational skills with the ability to multitask effectively across various projects. Adept at maintaining clear communication, managing schedules, and prioritizing task to meet deadlines and enhance overall productivity. Seeking a position where I can leverage my skills, contribute to organizational success, and grow within the company while taking a new challenge that will further develop my expertise and qualification.

Work History

Problem Solver/ Cherry Picker

1 Year 8 Months
Flexport | 02.2025 - Current

Problem Solving

I investigate issues that prevent products from being received. I identify the cause of the problem, such as incorrect SKU labeling, missing labels, or wrong product being sent. Once I identify the issue, I correct the information in our system and make the necessary adjustments to ensure the product can be received.

Cherry Picking

I receive assignments to my scanner and accurately pick boxes from designated inventory locations, placing them into my assigned cage. When my cage reaches capacity, I complete the required inventory transfers and move them onto a cart ensuring product is ready for the receiver can place them into a receivable location.

Warehouse Clark / Customer Service

1 Year 7 Months
CAL-CARTAGE NFI | 03.2023 - 10.2024
  • Organized, refilled bottles with proper chemicals, preparing equipment for cleaning and vacuuming pallets and containers.
  • Conducted quality control on pallets and containers, ensuring compliances with standards.
  • Verified the return of all supplies and tools to their respective stations at the end of each shift.
  • Ensured sanitation areas was clear of trash, and all materials were sealed and properly closed.
  • Organized and maintained filing systems for confidential documents, ensuring accuracy and security.
  • Managed inventory levels for office supplies and equipment as needed.
  • Resolved discrepancies between invoices and equipment as needed.
  • Utilized computer software programs to create and managed reports, labels and forms efficiently.
  • Greeted visitors professionally, ensuring proper directions and assistance as required.
  • STOP WORKING DUE TO RELOCATING

QC / Customer Service Representative

4 Years 5 Months
TRI-MODAL DISTRIBUTION | 03.2016 - 08.2020
  • Ensured that all orders were properly stationed with the necessary paperwork, maintain organization and accuracy.
  • Checked in and out drivers, ensuring all paperwork was completed and sign as required.
  • Handled paperwork for drivers ensuring all documents were sign and scanned paper for customer processing.
  • Responded to customer inquiries and provided accurate information regarding products and services, ensuring customer satisfaction.
  • Performed administrative task including filing paperwork, updating databases, and generating reports.
  • Collaborated with other department to resolve complex problems, providing solutions that meet customer needs and enhance service quality.
  • STOP WORKING DUE TO COVID

Skills

Database Entry & Management
Spreadsheet Development & Maintenance
Filing system & document management systems
Strong verbal & Writing communications
Schedule and calendar coordination
Scanning & copying
Handling phone calls & customer inquiries
Email Response & Correspondence
Order Processing & Management
Sanitation & Quality Control
Inventory Management
Chemical Handling & Equipment Preparation
Investigate and resolve product receiving issues
Receive product
Inventory picking
Inventory transfers
Problem Solving
Accurate product and SKU identification
Handheld scanner operation
Cherry Picker equipment

Timeline

Problem Solver/ Cherry Picker

Flexport
02.2025 - CurrentRead More

Warehouse Clark / Customer Service

CAL-CARTAGE NFI
03.2023 - 10.2024Read More

QC / Customer Service Representative

TRI-MODAL DISTRIBUTION
03.2016 - 08.2020Read More
Yirehidi Ortega