Yisela Mola Utria
Hialeah,FL
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
1
1
year of professional experience
Work History
Receptionist
L. A. Blinds
10.2022 - 12.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Education
No Degree - HHA
La Esperanza
Hialeah, FL10.2023
High School Diploma -
Nguyen Van Troi
Cuba02.2011
Skills
- Clerical Support
- Data Entry
- Technical Support
- Administrative Support
- Office Management
Timeline
Receptionist
L. A. Blinds
10.2022 - 12.2023
No Degree - HHA
La Esperanza
High School Diploma -
Nguyen Van Troi
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