Yisena Cruz Bautista

• Offered promotion to Shift Manager within 8 months based on strong performance and leadership
• Conducted training sessions for new crew members on procedures, customer service, and safety standards.
• Oversaw shift tasks to ensure smooth workflow in high-demand periods.
• Acknowledged by management for consistent dependability and collaboration.

• Enhanced customer experience by offering friendly and helpful service.

customers in a friendly and professional manner.

• Handled customer complaints or concerns promptly and effectively,

striving for complete satisfaction.

• Provided exceptional customer service by assisting customers with

product inquiries, locating items, and processing transactions.

• Managed cash register operations, accurately handling cash

transactions and providing correct change to customers.