Yiset Perez

• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Directed business analysts in executing and delivering various tactical and strategic plans.
• Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
• Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
• Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
• Streamlined techniques to support agile methodology implementations.
• Executed analysis of risks and identified risk mitigation strategies.
• Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
• Analysis, Design and integration of functional modules
• Elaboration of user manual by categories, deployment and training with the final customers.

• Installed data-encryption and infrastructure security software to address flaws.
• Scanned computer networks for vulnerabilities, surfacing and addressing potential holes at program and firewall level.
• Analysis and detection of security threats and development of prevention techniques.
• Identified, selected and deployed encryption solution to increase data protection across 7 applications.
• Follow-up of reports on computer viruses.
• Resolved virus and malware issues with 100% success rate.
• Forensic analysis and malware analysis.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Formulation of plans to safeguard computer files.
• Attention to emergencies in data processing.
• Monitoring the use of data files.
• Regulation of access to safeguard the information contained in computer files.
• Implementation of cryptographic protocols and security tools based on these protocols.
• Knowledge and normative interpretation of security incident response centers.
• Creation and development of IT security and communications projects.

• Developed sales tracking methods and managed analytics to determine pricing and profitability strategies.
• Collaborated with Commercial Manager on rotation product strategies to increase profits for pharmacy business.
• Supported management with annual budget and sales predictions to increase ROI.
• Used Microsoft Access to compile inventory stock data and create visually appealing charts and graphs for reports and presentations.
• Evaluated current processes to develop improvement plans.
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Produced detailed and relevant reports for use in making business decisions.
• Gathered, documented and modeled data to assess business trends.
• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
• Collected, organized and modeled data using Toad Data Modeler and Visual Paradigm.
• Developed KPI's metrics derived from raw company data to track improvements in organizational efficiency.

• Conducted interviews with key business users to collect information on business processes and user requirements.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
• Evaluated trends to understand competitive environments and assess current strategies.
• Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
• Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
• Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
• Developed and controlled execution of reporting and analytics for multiple operations departments.
• Built and harmonized operations reports for team leaders, senior managers and executives, supervising automation of reports and data sources to eliminate errors.
• Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
• Built and maintained measurement infrastructure through integration of data warehouses, SAS and business objects.
• Prepare technical documentation for subsequent maintenance and user manuals for the system as a whole.
• Analysis and modeling of processes and data (functional modeling)
• Software life cycle management and documentation
• Training and consulting of the company's staff
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• Main Projects:
• Document Management System (DMS) for the National Union of Jurists of Cuba

• Enterprise Resource Planning (ERP) for the Ministry of Interior

• Software for the Cuban International Bank of Commerce (BICSA)

• Collaborated with sales, marketing and support teams to launch products on time and within budget.
• Coordinated project planning and execution with team members and team leads.
• Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
• Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
• Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
• Prioritized roadmap in order to achieve product goals and metrics.
• Liaised with clients to develop deep understanding of business needs and current market landscape.
• Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
• Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
• Defined and analyzed metrics to measure product performance.
• Compiled product, market and customer data to generate informed sales and profit projections.
• Managed prototyping designs and coordinating mass production.

Main Projects:

• Document Management System (DMS) for the National Union of Jurists of Cuba
• Software for the Cuban International Bank of Commerce (BICSA)

• Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
• Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users.
• Collaborated with Product Manager to introduce automated testing protocols, shortening software validation timeframes by 100%.
• Created customized development frameworks for customers based on specific business goals and budgetary constraints.
• Performed user account maintenance tasks, archiving defunct credentials and monitoring login systems for suspicious trends.
• Participated in risk assessment analysis for products, applying standard change control procedures to minimize inherent liability in software releases.
• Designed, developed and integrated software solutions based on business requirements and objectives.
• Balanced multiple projects by completing and updating documentation, managing scope and adjusting schedules.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Analyzed existing systems and databases and recommended enhancements to solve business needs
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.

Main Projects:

• System for the Cuban Courts (SITPC)
• Software for the Electoral Cuban System

• Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
• Collaborated with developers and product owners to stay current on product features and intended functionality.
• Conducted in-the-line testing and evaluated resulting measurements to identify variances in output using current production methods and compare against application-specific tolerances.
• Created accurate and successful test scripts to manage automated testing of certain products and features.
• Met with quality assurance, developers and project managers to assess scope and sequence of project.
• Planned and devised cohesive test plans for projects using advanced testing technologies.
• Gathered data on integration issues and vulnerabilities and outlined improvement recommendations.
• Documented current production methods to identify points of limitation to target for quantification through testing procedures.
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Assessed software bugs and compiled findings along with suggested resolutions for development team members.
• Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
• Reviewed all test cases and test scripts for quality and identified additional areas to review.
• Input test results to relational database management software for use in metadata compilation and study and consultation in future test design.
• Provided each staff member with exemplary training to help improve departmental efficiency and boost understanding of respective job duties.

Main Projects:

• Document Management System (DMS) for the National Union of Jurists of Cuba

• Enterprise Resource Planning (ERP) for the Ministry of Interior

• Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
• Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions and projects into lessons.
• Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
• Developed and taught undergraduate courses in for department offerings serving major, minor and general students.
• Collaborated with tutoring, enrollment, testing and advising services to support students.
• Collaborated with faculty and community stakeholders for program improvement.
• Led and prepared lectures for Software Engineer classes.
• Created lesson plans for courses, modifying throughout year to meet time constraints and specific interests of class.
• Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
• Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
• Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
• Participated in various campus memberships at each assigned school to promote academics and faculty development.

• Maintained existing applications and designed and delivered new applications.
• Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
• Gathered and defined customer requirements to develop clear specifications for project plans.
• Installed and configured software applications and tested solutions for functionality.
• Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
• Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
• Coordinated with other engineers to evaluate and improve software and hardware interfaces.
• Analyzed proposed technical solutions based on customer requirements, budget and product goal.
• Identified and documented project changes by proactively overseeing budgeting and scope concerns.
• Worked closely with clients to establish specifications and system designs.
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
• Management of GALENLAB Software for Comprehensive Diagnostic Centers in Venezuela
• Installation and deployment in Comprehensive Diagnostic Centers
• Customer service, administration, training and user manual