Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yislene Jimenez

Miami

Summary

Experienced professional skilled in team supervision and guidance, emphasizing collaboration and achieving results in dynamic environments. Demonstrated expertise in team leadership, conflict resolution, and process improvement, ensuring efficient operations and driving high performance. Recognized for reliability and flexibility, consistently delivering quality outcomes in fast-paced settings.

Overview

16
16
years of professional experience

Work History

Authorization and Auditing Department Supervisor

SEHMA
03.2020 - Current
  • Organized workflow, delegated tasks and monitored performance to achieve goals
  • Filled in for upper management, handling routine operations and special projects with knowledgeable leadership
  • Trained new hires on company protocols, software systems, and job responsibilities
  • Managed daily operations of department, ensuring smooth workflow and productivity
  • Collaborated with other managers to develop cross-departmental strategies for growth and success
  • Managed high volume of cases while maintaining attention to detail and meeting strict deadlines
  • Assisted with billing by acquiring insurance authorizations for procedures and tests ordered by attending physicians
  • Obtained needed authorizations from insurance carriers for treatments and diagnostic tests

Office Manager

Superior Healthcare Inc
02.2013 - 03.2020
  • Assisted with hiring process for new employees, including reviewing resumes and conducting interviews
  • Supervised administrative staff, providing guidance and support in daily tasks
  • Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
  • Managed daily operations of medical office, ensuring smooth workflow and patient satisfaction
  • Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
  • Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Medical Office Assistant

MD. Antonio Rosado
01.2009 - 02.2013
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Facilitated smooth operation of medical office by assisting with billing and insurance verification.
  • Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
  • Supported office staff and operational requirements with administrative tasks.

Education

Diploma -

Miami Senior High
Miami, FL

Associate in Science (A.S.) -

Miami Dade College
Miami, FL

Skills

  • Workforce Management
  • POS systems operations
  • Performance improvement
  • Multi-tasking mastery
  • Staff supervision
  • Growth planning
  • Process and procedure development
  • Leadership skills
  • Problem resolution
  • Time management
  • Interactive communication skills

Languages

Spanish
English

Timeline

Authorization and Auditing Department Supervisor

SEHMA
03.2020 - Current

Office Manager

Superior Healthcare Inc
02.2013 - 03.2020

Medical Office Assistant

MD. Antonio Rosado
01.2009 - 02.2013

Diploma -

Miami Senior High

Associate in Science (A.S.) -

Miami Dade College
Yislene Jimenez