Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Yitty Fisch

Monsey

Summary

Enthusiastic patient care coordinator, motivated to work with patients, families and care teams efficiently.


Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.

Overview

14
14
years of professional experience

Work History

Hospital

Patient Relations Coordinator

Schneider Childrens - Woodhall Medical Center
02.2003 - 02.2010
  • Enhanced patient satisfaction by addressing concerns and providing prompt resolutions.
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Collaborated with healthcare providers to ensure timely and accurate communication of patient needs.
  • Conducted regular follow-up calls to gauge patient satisfaction, addressing any issues or concerns as needed.
  • Organized educational materials for patients.
  • Assisted to enroll with paperwork in early intervention program.
  • Facilitated communication between patients, physicians, nurses, and other healthcare team members for coordinated care efforts.
  • Served as a liaison between patients'' families and healthcare providers during hospital stays or outpatient visits, ensuring clear communication regarding treatment plans and progress updates.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.

Therapy Program Director

C.A.R.E. Ezra Therapy
05.2001 - 05.2003
  • Enhanced patient outcomes by developing and implementing comprehensive therapy programs.
  • Developed treatment plans to outline steps necessary for clients to achieve goals.
  • Established effective partnerships with community organizations to provide additional resources for patients and their families.
  • Evaluated program effectiveness, identifying areas for improvement and implementing necessary changes.
  • Collaborated with interdisciplinary teams to develop individualized treatment plans tailored to each patient''s needs.
  • Developed marketing materials highlighting the benefits of the therapy program, resulting in increased referrals from physicians.
  • Worked directly with patients to deliver quality therapy for speech / occupational needs.

Office Manager

Soft Things Inc.
09.1995 - 05.2001
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.

Education

Bachelor of Arts - Liberal Arts And General Studies

Sistema Universitario Ana G. Mendez: Universidad Ana G. Mendez - Campus Virtual
Orlando, FL
02.2024

High School Diploma -

UTA
Brooklyn, NY
06.1994

Skills

  • Verbal Communication
  • Self-Directed
  • Decision-Making
  • Excellent Communication
  • Quality Assurance
  • Organization

Additional Information

Volunteer at Kochavim Care - Home & Household division

January 2001 - Present


Almost 3 years that I'm cooking and preparing homey dinner many times several times a week for large families that are in hospitals and are unable to prepare a warm supper for their families.


References available upon request.





Timeline

Patient Relations Coordinator

Schneider Childrens - Woodhall Medical Center
02.2003 - 02.2010

Therapy Program Director

C.A.R.E. Ezra Therapy
05.2001 - 05.2003

Office Manager

Soft Things Inc.
09.1995 - 05.2001

Hospital

Bachelor of Arts - Liberal Arts And General Studies

Sistema Universitario Ana G. Mendez: Universidad Ana G. Mendez - Campus Virtual

High School Diploma -

UTA

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