Y Kien Mai

ssisted in resolving customer complaints or concerns regarding late or missing deliveries.

• We achieved 95-96% on-time deliveries with over 96% five-star customer ratings.
• Improved communication with diverse customers by 20-25% and resolved 90% of complaints related to late or missing deliveries
• Utilized GPS systems effectively for accurate routing and delivery time estimates.
• Navigated efficiently through various routes for timely food deliveries.

• Managed supply organization and timely deliveries, ensuring product freshness.
• Led product launches and communicated fluently with customers, improving customer service efficiency.
• Enhanced roller operation efficiency by performing regular equipment maintenance and repairs.
• Utilized GPS technology to accurately track progress and measure compaction rates during roller operations, optimizing efficiency on the job site.

• Extracted student data using SQL for administrative purposes.
• Demonstrated proficiency in foreign language communication and critical thinking in collaboration with supervisors.
• Maintained strong relationships with local vendors, optimizing supply chain management for resort operations.
• Promoted resort amenities through engaging presentations, leading to increased utilization of available services.