Yliana Flores
San Jose,CA
Summary
Hard working employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience with desire to take on new challenges. Strong work ethic & adaptability.
Overview
2027
2027
years of professional experience
Work History
Fast Food Worker
McDonald's Restaurant
San Jose, CA
07.2025 - Current
- Operated cash register and processed customer transactions efficiently.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Followed health and safety guidelines to maintain a safe work environment.
- Prepared food orders with attention to detail, ensuring high-quality meals for customer satisfaction.
Guest Service Team Member
Big Als
Milpitas, CA
11.2024 - 07.2025
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Monitored inventory levels and reported shortages to ensure product availability for guests.
- Handled multiple phone lines efficiently, directing calls to appropriate departments or taking detailed messages when necessary.
- Participated in regular staff meetings to discuss performance metrics, areas for improvement, and best practices for customer service excellence.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
Assembly Line Production Worker
Flextronics
Milpitas, CA
05.2022 - 05.2023
- Conducted quality inspections on finished products for compliance with specifications.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Completed durable assemblies and subassemblies with hand and power tools.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
Cleanroom Technician
Integra Technologies
Milpitas, CA
02.2022 - 03.2022
- Operated and maintained cleanroom environments, ensuring compliance with industry standards and protocols.
- Used atomic force microscopy, scanning electron microscopy, optical microscopy and particle size analysis to produce images or measurements.
- Operated and maintained production equipment and handled semiconductor wafers according to cleanroom protocol.
- Conducted routine inspections to identify potential contaminants and implement corrective actions.
Production Associate
Tesla
Fremont, CA
08.2021 - 01.2022
- Conducted quality control inspections to ensure compliance with Tesla's high standards.
- Inspected and repaired products to meet project expectations.
- Attended regular training sessions to increase machine operating skills.
- Used hand and power tools to preform operational and routine tasks.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Inspected products and machines to maintain quality and efficiency.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Security Guard
Securitas Security Services USA
San Jose, CA
- Responded to alarms, emergencies, and disturbances.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Inspected buildings for fire hazards, unsafe condition, or unauthorized people.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Wrote detailed reports regarding daily security activities and notable incidents
- Ran routine security checks, suggesting improvements as necessary
Warehouse Associate
Amazon
San Jose, CA
11.2020 - 01.2021
- Picked and prepared numerous daily shipments.
- Packed materials and items in designated crates/boxes and properly sealed and labeled crates.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Sales Associate
Party City
San Jose, CA
09.2020 - 10.2020
- Greet customers, resolve customer complaints.
- Assisting customers with purchase at register.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintaining store floor for easy access in locating products.
- Kept work area clean, organized and free of clutter at all times.
- Preformed cash register operations accurately to company guidelines.
- Collaborated with team members to achieve daily sales goals and improve customer service.
Cashier/Overnight Stocker
Home Depot
San Jose, CA
06.2020 - 08.2020
- Accurately and efficiently stocked shelves with merchandise, ensuring proper product placement and rotation.
- Operated Ballymore to move large quantities of product quickly and safely.
- Increased employee productivity with clear communication of expectations and priorities during overnight shifts.
- Worked flexible schedule and extra shifts to meet business needs.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Development Intern
Gardner Health Services
San Jose, CA
06.2018 - 07.2018
- Project management, 50th anniversary gala sponsor outreach and securing of $5,000 corporate donation, outreach to celebrity publicists and manage to secure talents, guests, audited venue and food for Gala.
- Outreach to media outlets to press conference and event, canvased vendors for quotes.
- Translation of medical forms, called patients to conduct satisfaction surveys, input donations into donor database, job postings on corporate website.
Development Intern
Gardner Health Services
San Jose, CA
06.2019 - 07.2019
- Project management.
- Creation of 5k/10k collateral.
- Migrated Stanford Health agency referral database to Gardner Health Services platform.
- Outreached to media outlets for press conference and events.
- Translation of medical forms.
- Support member to corporate merger.
- Canvased vendors for quotes.
Education
High School Diploma -
Latino College Preparatory Academy
San Jose06-2020
Skills
- Bilingual English/Spanish
- Organized
- Raw Materials Handling
- Dedicated
- Hand & Power tools
- Ability to multitask
- Assembly & Production
- Manufacturing Experience
- Customer service
- Punctuality
- Reliability
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Fast Food Worker
McDonald's Restaurant
07.2025 - Current
Guest Service Team Member
Big Als
11.2024 - 07.2025
Assembly Line Production Worker
Flextronics
05.2022 - 05.2023
Cleanroom Technician
Integra Technologies
02.2022 - 03.2022
Production Associate
Tesla
08.2021 - 01.2022
Warehouse Associate
Amazon
11.2020 - 01.2021
Sales Associate
Party City
09.2020 - 10.2020
Cashier/Overnight Stocker
Home Depot
06.2020 - 08.2020
Development Intern
Gardner Health Services
06.2019 - 07.2019
Development Intern
Gardner Health Services
06.2018 - 07.2018
Security Guard
Securitas Security Services USA
High School Diploma -
Latino College Preparatory Academy