With over 25 years in customer service and a solid background in transportation and maintenance, including a pivotal role at Allied Oil Field Service, I excel in safe driving and problem-solving. Bilingual and CDL certified, I've consistently enhanced operational efficiency and customer satisfaction, demonstrating dependable teamwork and a proactive approach to challenges.
Overview
16
16
years of professional experience
Work History
Class A CDL Driver
Allied Oil Field Service - Ricky Gaona
08.2023 - 04.2024
Supervised day-to-day operations to meet performance, quality and service expectations of the yard.
Promoted adherence to company policies/industry standards concerning health/safety regulations while emphasizing importance among crew members thus achieving compliance consistently over time.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Operated with safety and skill to avoid accidents and delays..
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Met DOT requirements by maintaining current records and documenting reportable incidents.
Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows of my four man crew.
Safely operated heavy equipment during loading and unloading processes, preventing accidents and damages to equipment.
Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
Class A Driver
McLane High Plains - Daniel Botello
11.2021 - 07.2023
Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
Maintained daily, legible DOT log book and submitted corresponding documents.
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Inspected vehicle before and after every trip and conducted minor repairs.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Upheld strict adherence to federal regulations regarding hours of service, ensuring legal compliance at all times.
Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
Implemented time management skills to balance multiple deliveries within tight deadlines without compromising quality or safety.
Demonstrated flexibility by adapting to changing client needs or unexpected situations while maintaining professional composure.
Managed accurate logbooks detailing hours of service, mileage, and fuel consumption for regulatory compliance.
Attended regular safety meetings to stay informed about best practices in the trucking industry.
Displayed keen attention to detail when securing loads using straps, chains or other restraints to prevent shifting during transit.
Drove tractor and trailer to weigh stations before and after loading and along routes to document weights and comply with state regulations.
Collaborated with dispatchers for efficient route planning and prompt issue resolution.
Conducted regular maintenance checks on the vehicle, reporting any issues to management for timely repairs and minimizing downtime.
Tower Maintenance Technician
Cutting Edge - Greg Isacc
07.2019 - 10.2021
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Operated varied hand and power tools to complete repairs.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Completed daily, weekly, and monthly checklists on equipment to maintain records of scheduled maintenance procedures.
Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Executed tasks within time and budget constraints.
Troubleshot equipment breakdowns and performed preventive maintenance.
Shop Supervisor
Kings Lawn - Nick Pachicano
09.2017 - 06.2019
Kept up-to-date knowledge of industry trends and regulations, consistently delivering high-quality services that met or exceeded expectations.
Collaborated with team members for effective scheduling and allocation of resources across multiple projects.
Developed strong team dynamics, fostering a positive work environment for all staff members.
Educated clients on best practices for maintaining their lawns after treatment, promoting long-term success.
Contributed to a safe working environment by adhering to safety protocols and wearing appropriate personal protective equipment during applications.
Operated specialized equipment safely to apply fertilizers, herbicides, insecticides, and fungicides as needed.
Strengthened customer relationships through excellent service delivery, leading to increased client retention rates.
Increased company efficiency by maintaining accurate records of each service performed for customers'' properties.
Supervised and motivated over 20+ crew members.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted to meet changing needs.
Oversaw daily operations of the crew, ensuring smooth workflow and timely completion of tasks.
Diagnosed malfunctions and made repairs.
Routeman
New Day Window Cleaning - Jaciada Willingham
08.2008 - 09.2017
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Yard Supervisor and Store Keeper at Sri Sai oil field equipment and marine service pvt ltdYard Supervisor and Store Keeper at Sri Sai oil field equipment and marine service pvt ltd