Results-driven professional with a strong background in community management and leadership. Skilled in conflict resolution and critical thinking, contributing to a positive community atmosphere and sustained engagement.
Overview
15
15
years of professional experience
Work History
Twitch/Discord Moderator
IBURNTMETOAST
Https://www.twitch.tv/iburntmetoast
01.2025 - Current
Selected relevant images to accompany content for maximum impact.
Hosted/Coordinated Discord events resulting in healthy and fun community engagement including: movie nights; gaming rooms; private meetings
Assisted in content creation resulting in increased viewer engagement.
Managed a Discord community of 625 and Twitch community of 9k followers.
Twitch/Discord Moderator
MARIO
Https://www.twitch.tv/mario
01.2024 - Current
Cleaned up a very difficult and toxic community.
Moderated a Discord community 1,516 and Twitch community of 50.1k followers and an average daily viewer count between 100-200.
Daily reviews of ban appeals, chat moderation, activity feed review, reward requests review, ect.
Facilitated engaging discussions to enhance community interaction and user experience.
Moderated user-generated content, ensuring compliance with community guidelines and standards.
Resolved conflicts among users by applying conflict resolution techniques effectively.
Educated new moderators on best practices and community engagement strategies.
Reviewed and approved content submissions according to established policies, ensuring quality control across all channels.
Boosted community engagement through timely responses to comments and inquiries.
Chief Hospital Corpsman
U.S. Navy
USA
05.2011 - Current
Chief Petty Officer (E-7) Hospital Corpsman.
Lead numerous Sailors and Marines and acted as the Navy Senior Enlisted Leader for 12 Squadrons.
Discord Moderator / Customer Support at Old Greek Crypto Community 5.000+ Members.Discord Moderator / Customer Support at Old Greek Crypto Community 5.000+ Members.