Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yoali Garcia

Flagstaff,AZ

Summary

With a proven track record at Mariska Cleaning, I excel in deep cleaning and customer service, ensuring guest satisfaction. Leveraging skills in chemical handling and team collaboration, I've significantly enhanced room readiness and cleanliness standards. My attention to detail and hospitality background drive superior guest experiences. Skilled professional with many years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Cooking Operator offering background operating and tending equipment to produce delicious food with quality results. Talented at accurately completing daily duties with expertise in maintaining safe and sparkling clean work areas.

Overview

5
5
years of professional experience

Work History

Housekeeper

Hotel 6
Flagstaff, AZ
03.2024 - 12.2024
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Delivered requested items such as extra pillows or blankets to guest rooms.

Housekeeper

Mariska Cleaning
Flagstaff, AZ
02.2024 - 07.2024
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Cook

El Tapatio
Flagstaff, AZ
01.2023 - 12.2023
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Monitored stock levels of food items and ordered more when necessary.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Customer Service Cashier

Los Altos Restaurant
Flagstaff, AZ
03.2022 - 01.2023
  • Informed customers of in-store promotions or pricing specials.
  • Greeted customers promptly and responded to questions.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Complied with all health and safety regulations while performing job duties.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Operated cash registers to process payments for goods and services.

Housekeeper

Days Inn Hotel
Flagstaff, AZ
02.2020 - 04.2021
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Reported damage or theft of hotel property to management.
  • Changed bed linens and towels, tidied up rooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Education

High School Diploma -

Unuversidad Autonoma
Fresnillo Zacatecas
07-2019

Skills

  • Room inspection
  • Chemical handling
  • Inventory management
  • Deep cleaning
  • Customer service
  • Team collaboration
  • Attention to detail
  • Dish preparation
  • Room preparation
  • Hospitality background
  • Cleaning techniques

Languages

Spanish
Professional

Timeline

Housekeeper

Hotel 6
03.2024 - 12.2024

Housekeeper

Mariska Cleaning
02.2024 - 07.2024

Cook

El Tapatio
01.2023 - 12.2023

Customer Service Cashier

Los Altos Restaurant
03.2022 - 01.2023

Housekeeper

Days Inn Hotel
02.2020 - 04.2021

High School Diploma -

Unuversidad Autonoma
Yoali Garcia