Yoalmo Menjivar
Whittier,CA
Summary
A dynamic, results-oriented, Senior Operations Manager with 11 years’ extensive experience planning and executing operations in accordance with organizational needs, federal guidelines, and collaborating with internal and external stakeholders. Committed to improving operational efficiency and enhanced operational strategy through innovative approaches, effective communication, advanced problem-solving abilities, expert resource management, and a commitment to excellence.
Operations professional with comprehensive background in streamlining processes and driving operational excellence. Known for fostering collaborative team environment and consistently achieving organizational objectives. Reliable and adaptable, bringing strong analytical and problem-solving skills to table.
Experienced with operational strategy, effectively overseeing large-scale projects and improving productivity. Utilizes comprehensive knowledge of resource management to achieve efficient workflow. Track record of leading high-performing teams and implementing impactful process improvements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
Department of the Army, Fort Carson, CO
03.2021 - Current
- Manage and mentor a team of 36 employees, overseeing professional development and performance evaluations, identifying lapses in skills, planning, and executing training to ensure maximum capability.
- Ensure compliance with industry standards to maintain personnel safety and compliance with organizational policies.
- Develop and implement work strategies to optimize resource allocation and ensure project completion.
- Monitor Key Performance Indicators’ (KPI) and analyze operational data to provide actionable insights to achieve executive directives.
- Led training in mission readiness, technical skills, and site operations, providing instruction that translates into civilian careers such as logistics, transportation, security, and operations.
- Participated in community youth mentorship and outreach, representing the Army in schools, Reserve Officers’ Training Corp (ROTC and Junior ROTC) programs, and veteran events—helping young adults envision pathways to education and employment.
- May your supervisor be contacted
- Yes. Edward Quiles- Phone number (954) 459-8505
- Hours Per Week: 40+
- Expected Transition Date August 1st or earlier
- Selected Contribution:
- Completed performance evaluations for 100% of employees, identifying opportune areas of professional development, planning individualized training as necessary, and ensuring all personnel were 100% on required reporting.
- Served as the primary liaison between different departments and executive leadership, providing detailed operational updates leading to 100% project completion.
- Collaborate with department leads to develop performance benchmarks and coaching strategies, aligning individual outputs with company objectives increasing productivity by over 50% in Six month.
- Maintained strong working knowledge of veteran resources, career transition programs- e.g., Solider For Life-Transitioning Assistance Program (SFL-TAP)- and support services for diverse populations, preparing to bring those insights into civilian workforce development settings.
Senior Operations Manager
Department of the Army, Fort Hood, TX
03.2020 - 03.2021
- Manage and mentor a team of 36 employees, overseeing professional development and performance evaluations, identifying lapses in skills, planning, and executing training to ensure maximum capability.
- Ensure compliance with industry standards to maintain personnel safety and compliance with organizational policies.
- Hours Per Week: 40+
- Selected Contribution:
- Mentor 6 junior supervisors in team management and evaluation procedures, strengthening leadership across multiple operational levels.
- Mentored and developed junior employees through career counseling, performance evaluations, and Individual Development Plans (IDPs), helping them set short- and long-term professional career goals.
- Developed Standard Operating Procedures (SOPs) for project coordination, improving efficiency and reducing assignment prep time by 25%.
- Resolved employee conflicts through clear communication, impartial mediation, and structured problem-solving, maintaining productivity and a positive work environment for everyone in the team.
- Conducted pre-transition preparation for service members separating from the Army, assisting with resume building, mock interviews, job search resources, and translating military experience into civilian terminology.
- Provided wrap-around support to soldiers facing personal, behavioral, or financial challenges, connecting them with Army Community Services, financial counselors, and mental health providers to stabilize barriers to readiness and future employment.
- Facilitated on-the-job training (OJT) within the unit, identifying individual strengths and creating opportunities for employees to cross-train and gain practical leadership and technical experience.
Operations Manager
Department of the Army, Fort Hood, TX
12.2018 - 03.2020
- Supervised and trained a team of 4–10 employees in operational field environment; ensured unit organization, confidence, and project accomplishment under pressure.
- Oversaw inventory and maintenance operations for vehicles and field equipment valued at over $5 million, ensuring 100% asset accountability and zero loss incidents.
- Managed facility and transport security operations using multi-tiered protocols and checkpoint systems to protect personnel and assets.
- Served as Safety Manager, conducting inspections, ensuring compliance with federal safety standards, and mitigating workplace hazards.
- Hours Per Week: 40+
- Selected Contributions:
- Reduced security vulnerabilities by 35% through improved checkpoint coordination and updated standard operating procedures (SOPs).
- Trained a 10-person team in security operations and emergency response procedures, enhancing overall site preparedness and compliance with safety standards.
Operations Specialist
Department of the Army, Fort Hood, TX
12.2014 - 11.2018
- Supervised operation teams during remote operations, providing on-site leadership and troubleshooting to ensure compliance with safety and performance standards.
- Led training in field navigation, equipment used, and emergency response procedures, contributing to a 30% increase in team readiness.
- Developed and enforced daily operational checklists and protocols to maintain consistency and accountability across all operation teams.
- Hours Per Week: 40+
- Selected Contribution:
- Implemented new pre-operation checklists and safety briefings, contributing to a 40% decrease in on-site errors and compliance violations.
- Identified and corrected recurring equipment issues in field operation environment, saving approximately $50,000 in repair costs and reducing downtime.
- Delivered soft skills coaching on teamwork, communication, accountability, and time management under high-stress and mission-critical environments, directly transferable to civilian workforce readiness.
Logistics and Facilities Associate
Lakeshore Warehouse
01.2012 - 01.2014
Retail Operations Associate
Liquor 8 Store
01.2012 - 01.2014
Education
Bachelor of Science - Business Admin
Colorado State University Global
Fort Collins, CO12.2026
Skills
- Employee coaching
- Operations management
- Productivity improvement
- KPI reporting
- Strategic planning
- Cost reduction
- Business planning
- Facility management
- Transportation management
- Safety management
- Stakeholder management
- Logistics management
Certification
- Certification/Software Proficiency:
- EO Representative (2023)
- Master Driver, Licensed Instructor and Examiner (2025)
- Microsoft Office Suite Word, Excel, Outlook, One Note
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Senior Operations Manager
Department of the Army, Fort Carson, CO
03.2021 - Current
Senior Operations Manager
Department of the Army, Fort Hood, TX
03.2020 - 03.2021
Operations Manager
Department of the Army, Fort Hood, TX
12.2018 - 03.2020
Operations Specialist
Department of the Army, Fort Hood, TX
12.2014 - 11.2018
Logistics and Facilities Associate
Lakeshore Warehouse
01.2012 - 01.2014
Retail Operations Associate
Liquor 8 Store
01.2012 - 01.2014
Bachelor of Science - Business Admin
Colorado State University Global
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