Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Yoandra Perez

Miami

Summary

Dynamic and dependable professional with extensive experience in patient care and transportation services at Uber Eats. Proven ability to manage stress and maintain punctuality while ensuring safety and cleanliness. Skilled in medication administration and effective communication, consistently achieving high satisfaction ratings from clients and passengers alike.

Experienced with patient care, critical thinking, and effective communication. I utilize medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.

Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.

Overview

24
24
years of professional experience

Work History

Uber Partner

Uber Eats
04.2015 - Current
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.

HHA

Yailen Acosta
02.2025 - 06.2025
  • Provided personal care and assistance to clients, ensuring comfort and safety.
  • Assisted with daily living activities, including bathing, grooming, and meal preparation.
  • Monitored clients' health conditions, reporting changes to healthcare professionals promptly.
  • Developed personalized care plans in collaboration with families and healthcare teams.
  • Implemented effective communication strategies to enhance client engagement and satisfaction.
  • Coordinated transportation for clients to medical appointments, ensuring timely arrivals.
  • Managed medication reminders and adherence, improving overall patient compliance with treatment plans.
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.

Social Worker

Grethel Sigler
05.2021 - 06.2023
  • Facilitated individual and group therapy sessions to address client needs and promote emotional well-being.
  • Developed and implemented personalized care plans in collaboration with multidisciplinary teams.
  • Conducted comprehensive assessments to identify client strengths, weaknesses, and support requirements.
  • Coordinated resources and referrals for clients to access necessary services and community support.
  • Advocated for client rights within healthcare systems, ensuring equitable access to services.
  • Evaluated program effectiveness through data collection and analysis, improving service delivery processes.
  • Led workshops on mental health awareness, enhancing community understanding of available resources and support options.
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Supported clients and families with empathy and compassion during difficult times.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.

Registered Nurse

Lorenzo Martinez
08.2001 - 07.2011
  • Assist in patient care by monitoring vital signs and reporting changes.
  • Support the healthcare team with efficient communication and documentation.
  • Learn hospital protocols to ensure compliance with health and safety standards.
  • Administer medications under supervision following established guidelines.
  • Observe patient conditions, alerting senior nurses to abnormalities.
  • Help maintain a clean and organized clinical environment for optimal care delivery.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Utilize electronic medical records for accurate data entry and retrieval.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.

Education

Nursing

Facultad De Ciencias Médicas De Artemisa
07-2001

Skills

  • Flexibility
  • Punctuality
  • Cleanliness
  • Situational awareness
  • Safety awareness
  • Stress management
  • Communication
  • Hospitable

  • Dependable and trustworthy
  • Efficiency and time management
  • Direct patient care
  • Patient assessments
  • Medication and IV administration
  • Documentation and charting
  • Patient assessment

Accomplishments

  • Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Documentation - Ensured charting accuracy through precise documentation.
  • Patient Transfer - Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
  • Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.

Timeline

HHA

Yailen Acosta
02.2025 - 06.2025

Social Worker

Grethel Sigler
05.2021 - 06.2023

Uber Partner

Uber Eats
04.2015 - Current

Registered Nurse

Lorenzo Martinez
08.2001 - 07.2011

Nursing

Facultad De Ciencias Médicas De Artemisa